Experience

The Ritz-Carlton, Moscow

• Russian Federation
• Hospitality
• 1 - 100 Employee

• Concierge

  • Nov 2021 - Present

  Concierges are people who can do the impossible! Book a table in a restaurant where there is a full boarding, find tickets to a performance where all tickets are already sold out and even deliver flowers from another country. The hotel is a small world in a big city, where concierges play an important role and perform such duties as: - organization of transport, gifts, tickets - booking of restaurants, excursions - organization of care for children, pets, clothes - delivery of correspondence - registration of rental and rental - search for new places of interest to the customer, information, translation and typing, execution of telephone orders, search for places for presentations - organization of leisure activities from A to Z. Achievements: In six months of working at the hotel, I have established myself as an employee striving for development. On the basis of which I received the certificate of the nominee for the "best employee of the 1st quarter of 2022" Show less



Radisson Collection Hotel, Moscow

• Russian Federation
• Hospitality
• 1 - 100 Employee

• Guest Relations Manager

  • May 2021 - Aug 2021

  - Working with VIP guests.- Solving a full range of questions/problems of guests.- Demonstration of the hotel.- Preparation of rooms that meet the needs of guests.-Booking processing-Room decoration

• Guest Relations Agent

  • Mar 2021 - May 2021

  Responsibilities:Meeting guests;Providing information about the hotel, its services and rooms; Conducting a tour of the hotel.