Experience

Twin

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Casino Manager

  • Jul 2022 - Present

• Casino executive

  • Jan 2022 - Present



Leonbets.com

• Malta

• Assistant Casino Manager in IT& Quality Assurance

  • Jun 2018 - Present

  Promoted from from Group Leader to Assistant Casino Manager Market – Russia and post Russian countries Responsibilities :- Generate statistics for games of different providers; Analyse gaming history from different aspects; Updating the latest data on the website and mobile; Creating new tournaments Other key responsibilities: Add bonuses, translations for website and updating website; liaison between Russian speaking management Promoted from from Group Leader to Assistant Casino Manager Market – Russia and post Russian countries Responsibilities :- Generate statistics for games of different providers; Analyse gaming history from different aspects; Updating the latest data on the website and mobile; Creating new tournaments Other key responsibilities: Add bonuses, translations for website and updating website; liaison between Russian speaking management



Leon.net

• Customer Service Agent Group Leader

  • Jan 2018 - Jun 2018

  Promoted from Customer Service Agent to Group LeaderMarket – ChinaResponsibilities :- supervising 3 to 5 colleagues depending on work shift; performing clients KYC; analyzing client's betting history within our platforms; online payments.;making PaymentsOther key responsibilities: train in house and remote CS within Chinese department; translations for website and updating website; liaison between Russian speaking management and Chinese colleagues; assisting Department's manager with interviews for job vacancies. Show less

• Customer Service Agent

  • Sep 2016 - Jan 2018

  Market – ChinaMain Responsibilities - Provide front line support via live chats and emails; Clients' retention marketing by sending emails to existing clients regarding cross selling products and promotions; reporting to management about any client's risk and fraud, market trends in China. Key responsibility – After 3 months working with the company, I was entrusted to teach and supervise new colleagues within our department Other responsibilities – translation of documents and uploading promotions on website. Show less



Mir Detstva

• Trade Manager

  • May 2010 - Nov 2012

  Responsibility of import from China to Russia Attending trade shows – networking with suppliers; negotiating and purchasing; taking care of production supervision, inspection & freight Responsible for overall sourcing strategy, from the process of product sourcing including: supplier identification, quotation, cost negotiation, product development, order follow up; inspection during the manufacturing process, final product inspection, packing and loading; coordinating with international freight companies. Responsible for orders of 8-10 40ft containers on a quarter basis worth over 500,000USD Work terms : 2-3 months in China, 1 month in Russia Show less



China Diesel

• Trade Manager

  • Aug 2009 - May 2010

  Responsibility to purchase from China to the Russian market Key responsibilities: purchasing of products from China though factory and trade show visits; Negotiating prices in Chinese, ordering of products; coordinating with international freight companies and customs in Russia Responsibility to purchase from China to the Russian market Key responsibilities: purchasing of products from China though factory and trade show visits; Negotiating prices in Chinese, ordering of products; coordinating with international freight companies and customs in Russia