Project Manager

• Oct 2022 - Present

- Managing and overseeing 2 projects while providing continuous support for 2 additional projects.- Engaging with 1,000+ international talents through workshops, mentoring programs, and educational materials.- Organizing and hosting 80+ events within 1 year to provide international talents with potential employment opportunities.- Collaborating across company functions to ensure smooth project execution.- Delegating tasks and responsibilities to team members and other departments, closely monitoring progress, and providing support.- Communicating effectively with my own team, other internal stakeholders, and external shareholders from 10+ organizations.- Growing the email subscriber list to 2,000+ and increasing the company's LinkedIn page followers to 1,300+ within 1 year.- Producing and finalizing promotional copy for all materials, ensuring high-quality content.- Overseeing graphic design activities for all materials, maintaining visually appealing and professional outputs.- Driving ongoing marketing campaigns, and continuously adjusting strategies based on research findings and experiment results.- Facilitating 4 batches of a successful mentoring program resulting in 6+ individuals securing employment.- Collaborating with relevant stakeholders to manage project budgets and financial aspects (projects' budget is not within my direct responsibility). Show less

Project Coordinator

• Mar 2022 - Oct 2022

Operations Specialist

• Sep 2021 - Feb 2022

- Coordinating and managing the daily operations of short-distance delivery business, overseeing 40+ deliveries per day. - Serving as a key point of contact for drivers, customers, and sellers, ensuring effective communication and promptly addressing any issues or inquiries. - Supervising and supporting a fleet of 100+ couriers, including managing their work schedules, providing daily assistance, and ensuring timely and efficient deliveries. - Taking ownership of the hiring, onboarding, and offboarding processes for courier and operations personnel, ensuring a smooth transition and maintaining a high-quality workforce. - Organizing and conducting sales meetings with potential partners and showcasing the company's services to expand the business network. - Analyzing market trends and competitors to identify opportunities for growth. - Providing support to partners regarding invoicing processes, payment terms, and financial inquiries. - Producing detailed numerical reports using Google Suite to track and analyze key operational and financial metrics. Show less

Delivery Partner

• Feb 2019 - Apr 2020

- Showing flexibility and adaptability to handle unexpected changes in delivery routes or order specifications. - Exhibiting excellent problem-solving skills by resolving issues such as incorrect orders or address discrepancies. - Practicing patience and empathy when dealing with challenging customer situations - Developing strong organizational skills to manage multiple deliveries and prioritize tasks effectively. - Showing reliability and punctuality by adhering to delivery schedules and meeting designated timeframes. Show less

Coordination Trainee

• Sep 2019 - Feb 2020

- Managing and issuing export documentation for all businesses in the Häme region - Analyzing the plan and execution of a project sponsored by the EU Social Fund - Providing daily administrative support to the leadership of the chapter. - Maintaining data of 1000+ customers using a CRM system - Producing spreadsheets, presentations, and reports for internal and customer-facing needs - Coordinating educational and upskilling events for local businesses - Taking part in multiple marketing and educational projects Show less