Ekaterina Lugina

Business Analyst at Grand Casino
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Contact Information
us****@****om
(386) 825-5501
Location
Minsk, Belarus, BY

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Experience

    • Belarus
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Business Analyst
      • May 2021 - Present

      - definition and clarification of business requirements; - analysis of the company's work processes, making proposals for their optimization and increase in their efficiency; - modeling and description of the company's business processes (BPMN); - interaction with partners on cooperation issues; - coordination and control of compliance with the requirements for the partner company, managing the tasks.

    • Team lead of casino risk management
      • Dec 2020 - May 2021

      - organization and planning of the team's activities to identify and minimize risks;- monitoring customer data, game histories and player transactions to detect violations;- interaction with departments to resolve emerging issues;- participation in the planning of bonus activities with related departments;- verification of financial histories in order to prevent illegal financial transactions.

    • Risk Manager
      • Jun 2020 - Nov 2020

      - checking and client verification;- detection of multi-accounts;- processing customer requests for withdrawal of funds in order to timely detect fraudulent activities;- monitoring of game activities and clients’ transactions;- reporting on the results of work.

  • Minsk-City Directorate of the State Forensic Examination Committee
    • Минск, Республика Беларусь
    • Senior specialist of directorate of employment activity coordination
      • Oct 2014 - May 2020

      - analytical effort; - reporting generation; - formalization of monthly, quarterly and annual informational and analytical materials, including for meetings; informational and analytical materials, including for meetings; - preparation and conduction informative events; - creation local legal acts; - organization of collaboration with state bodies, including law enforcement, educational institutions, mass media. - analytical effort; - reporting generation; - formalization of monthly, quarterly and annual informational and analytical materials, including for meetings; informational and analytical materials, including for meetings; - preparation and conduction informative events; - creation local legal acts; - organization of collaboration with state bodies, including law enforcement, educational institutions, mass media.

Education

  • Академия управления при Президенте Республики Беларусь
    Бакалавр, Государственное управление и право
    2009 - 2014

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