Ekaterina Lugina
Business Analyst at Grand Casino- Claim this Profile
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Bio
Experience
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GG.by
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Belarus
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Gambling Facilities and Casinos
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1 - 100 Employee
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Business Analyst
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May 2021 - Present
- definition and clarification of business requirements; - analysis of the company's work processes, making proposals for their optimization and increase in their efficiency; - modeling and description of the company's business processes (BPMN); - interaction with partners on cooperation issues; - coordination and control of compliance with the requirements for the partner company, managing the tasks.
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Team lead of casino risk management
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Dec 2020 - May 2021
- organization and planning of the team's activities to identify and minimize risks;- monitoring customer data, game histories and player transactions to detect violations;- interaction with departments to resolve emerging issues;- participation in the planning of bonus activities with related departments;- verification of financial histories in order to prevent illegal financial transactions.
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Risk Manager
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Jun 2020 - Nov 2020
- checking and client verification;- detection of multi-accounts;- processing customer requests for withdrawal of funds in order to timely detect fraudulent activities;- monitoring of game activities and clients’ transactions;- reporting on the results of work.
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Minsk-City Directorate of the State Forensic Examination Committee
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Минск, Республика Беларусь
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Senior specialist of directorate of employment activity coordination
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Oct 2014 - May 2020
- analytical effort; - reporting generation; - formalization of monthly, quarterly and annual informational and analytical materials, including for meetings; informational and analytical materials, including for meetings; - preparation and conduction informative events; - creation local legal acts; - organization of collaboration with state bodies, including law enforcement, educational institutions, mass media. - analytical effort; - reporting generation; - formalization of monthly, quarterly and annual informational and analytical materials, including for meetings; informational and analytical materials, including for meetings; - preparation and conduction informative events; - creation local legal acts; - organization of collaboration with state bodies, including law enforcement, educational institutions, mass media.
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Education
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Академия управления при Президенте Республики Беларусь
Бакалавр, Государственное управление и право