Experience

Hyatt Regency Phnom Penh

• Cambodia
• Hospitality
• 1 - 100 Employee

• Assistant Director Of Rooms

  • May 2022 - Present

• Housekeeping Manager

  • Feb 2020 - May 2022



Park Hyatt Siem Reap

• Cambodia
• Hospitality
• 1 - 100 Employee

• Housekeeping Manager

  • Jan 2015 - Feb 2020

• Assistant Manager Front Office

  • Dec 2013 - Dec 2014

  Under the general direction of the Assistant Director of Room and will be responsible for the supporting the overall smooth and efficient running of the Front Office in line with Hyatt's Park Brand Standards, Corporate and Functional Strategies, Policies, Procedures and market expectations.

• Assistant Manager Communication Center

  • Apr 2013 - Dec 2013

  Under the general direction of the Assistant Director of Rooms and will be responsible for the supporting the overall smooth and efficient running of the Front Office in line with Hyatt's Park Brand Standards, Corporate and Functional Strategies, Policies, Procedures and market expectations.



Hotel de la Paix

• Hospitality
• 1 - 100 Employee

• Assistant Manager Housekeeping

  • Aug 2011 - Apr 2013

  Under the general direction of the Executive Housekeeper, supervise, directs and monitor work activities on the day-to-day operation of the Housekeeping department, assists in the planning of the department, assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment, and take corrective action, reporting and coordinating the maintenance work with engineering in respective area to ensure clean, orderly, and attractive rooms and public area in hotels establishments.

• Housekeeping Supervisor

  • Jul 2007 - Jul 2011

  Responsible for the plans and shift operation, directing and controlling the shift activities and duties, represent management in handling complaint and compliments related with the Housekeeping Department, know all emergency procedures and review them monthly with all employees, control check and inspection to maintain the quality of cleanliness as per Housekeeping standard and hygiene and assisting in conducting the Housekeeping Training as per Annual Training Plan for Housekeeping.

• Laundry Supervisor

  • May 2005 - Jun 2007

  Responsible for the plans and shift operation, directing and controlling the shift activities and duties, assists in overseeing and directing the day-to-day operation of Laundry Department, including the uniform and linen room, represent management in handling complaint and compliments related with the guest laundry, know all emergency procedures and review them monthly with all employees, control check and inspection to maintain the quality of cleanliness of the linen, uniform and valet service as per Laundry standard and hygiene, conducting the Laundry Training as per Annual Training Plan for Laundry section.



Empress Angkor Hotel

• Laundry Supervisor

  • Mar 2004 - May 2005

  Under the general direction of the Executive Housekeeper, to ensure the linen and uniform processes and always ready at all times, oversees and directs the day-to-day operation of the Laundry Department and assists in the forward planning of the department the plans and shift operation, directing and controlling the shift activities and duties, control operational cost and expenses, recommending the low cost product with maximum quality, generating revenue and budget preparation. Under the general direction of the Executive Housekeeper, to ensure the linen and uniform processes and always ready at all times, oversees and directs the day-to-day operation of the Laundry Department and assists in the forward planning of the department the plans and shift operation, directing and controlling the shift activities and duties, control operational cost and expenses, recommending the low cost product with maximum quality, generating revenue and budget preparation.



Angkor Palace Resort & Spa (Summit Group)

• Hospitality
• 1 - 100 Employee

• Laundry Supervisor

  • Dec 2003 - Mar 2004

  Under the general direction of the Executive Housekeeper, to ensure the linen and uniform processes and always ready at all times, oversees and directs the day-to-day operation of the Laundry Department and assists in the forward planning of the department the plans and shift operation, directing and controlling the shift activities and duties, control operational cost and expenses, recommending the low cost product with maximum quality, generating revenue and budget preparation. Under the general direction of the Executive Housekeeper, to ensure the linen and uniform processes and always ready at all times, oversees and directs the day-to-day operation of the Laundry Department and assists in the forward planning of the department the plans and shift operation, directing and controlling the shift activities and duties, control operational cost and expenses, recommending the low cost product with maximum quality, generating revenue and budget preparation.



Raffle Grand Hotel D' Angkor

• Laundry Operator

  • Jan 2001 - Dec 2003