Experience

Bayan Telecommunications

• Philippines
• Telecommunications
• 400 - 500 Employee

• Branch Head

  • Jan 2007 - Present

  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales• Develop forecasts, financial objectives and business plans• Meet goals and metrics• Manage budget and allocate funds appropriately• Bring out the best of branch’s personnel by providing training, coaching, development and motivation• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities• Share knowledge with other branches on effective practices, competitive intelligence, business opportunities and needs• Address customer and employee satisfaction issues promptly• Adhere to high ethical standards, and comply with all regulations/applicable laws• Network to improve the presence and reputation of the branch and company• Proven branch management experience• Sufficient knowledge of modern management techniques and best practices• Ability to meet sales targets and production goals• Familiarity with industry’s rules and regulations• Excellent organizational skills• Results driven and customer focused• Leadership and human resources management skills

• Branch Head

  • Jul 1996 - Present