Experience

C&CC

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Support Specialist

  • Jan 2023 - Present



Alsahab global

• Cairo, Egypt

• Information Technology Manager

  • Feb 2020 - Jan 2023



ITPs-EG

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Team Lead

  • Apr 2018 - Jan 2020

  Since April 2018 till Jan 2020 working at ITPs-EG as IT in project (Abdul latif jameel Motors). Since April 2018 till Jan 2020 working at ITPs-EG as IT in project (Abdul latif jameel Motors).



GITXS

• Cairo Governorate, Egypt

• IT Helpdesk

  • Jan 2017 - Mar 2018

  Since Jan 2017 till March 2018 working at GITXS Smart Future company as IT Helpdesk in project (Elbadil newspaper , Sumizora). Since Jan 2017 till March 2018 working at GITXS Smart Future company as IT Helpdesk in project (Elbadil newspaper , Sumizora).



Toy Joy

• Alexandria Governorate, Egypt

• Store Manager

  • May 2016 - Dec 2016

  Since May 2016 till Dec 2016 working at (Toy Joy) toys store as store manager. Since May 2016 till Dec 2016 working at (Toy Joy) toys store as store manager.



Alfuttaim

• Administrative Assistant

  • 2008 - May 2013

  Since May 2008 till May 2013 Working at (TOYS R US) the biggest toy stores in the world as Sales . •Good skills in AS400 & SAP & Retail Pro 9 (accounting, inventory stock ,POS) •Have Service Champion Certificate in Four times on July 2009, November 2012, September 2014 and June 2015, Have You Are Spotted Two times on January 2012 and May 2015. Since May 2013 until May 2016 Working at (Toys R Us) the biggest toy stores in the world as Administrative Assistant and do all of admin roll as I reporting to the Store Manager and responsible for: •Finance: Process all administration & reporting related to store takings so as to have accurate accounting, ensure checking of safe fund and petty cash in the store is always kept tallied and follow up consistently with banks on claims so that they are realized without delay. •Inventory Control: ensure that all necessary controls are placed on inventory so as to have a match on system & physical quantities and report any discrepancies to Inventory Control dept. •Personal: Maintain and prepare all attendance records of staff & complete payroll entries within company deadlines. Moreover, maintain leave and visa records. •General Administration: Ensure that supplies/stationery are reviewed regularly and adequately stocked in the store to meet the requirements. •STATIONARY REQUIREMENT: Ensure that all store related stationery, supplies are reviewed regularly and adequately stocked in the store. •ARCHIVING OF DOCUMENTS: Ensure that all in-store documents are archived properly so as to facilitate easy retrieval when necessary. •CUSTOMER SERVICE/TRAINING: Ensure that a high level of internal/external customer service is provided at all times. Ensure that all queries/request from various individuals/customers are action in time. Provide training to staff on admin procedures. Show less



Future Technology

• Cairo Governorate, Egypt

• IT Helpdesk

  • Jan 2007 - Apr 2008

   Since year 2007 till April 2008 working in Future technology company as IT in many projects as (Orascom industry company as IT (network administration) in project (Oman Embassy), in project (Sheraton) and in project (Carrefour) El Maadi branch And (World Fish Center) as IT.  Since year 2007 till April 2008 working in Future technology company as IT in many projects as (Orascom industry company as IT (network administration) in project (Oman Embassy), in project (Sheraton) and in project (Carrefour) El Maadi branch And (World Fish Center) as IT.



Computek

• Cairo Governorate, Egypt

• IT Helpdesk

  • Mar 2006 - Jan 2007

  Since year 2006 till 2007 working in Computec company as IT in project (Building of Cairo State) Since year 2006 till 2007 working in Computec company as IT in project (Building of Cairo State)



Arab International of Optics company

• Cairo Governorate, Egypt

• IT Helpdesk

  • Aug 2004 - Feb 2006

  One year and half working in Arab International of Optics company in military as IT One year and half working in Arab International of Optics company in military as IT