Eirini Tsoukala
Operations Manager at POSIT- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Athens, Attiki, Greece, GR
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Experience
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POSIT
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Greece
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Manager
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Apr 2015 - Present
• Organizing and implementing new projects• Developing new processes and methods to improve completion time and quality of work• Monitoring day-to-day operations and address potential issues as they arise• Partner support in system operation issues
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Technical support
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Oct 2013 - Mar 2015
• 2nd level support• Ticket management • Resolving POS terminals' technical issues• Parameter preparations for new terminals• Stock availability monitoring
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Call Center Supervisor
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May 2011 - Oct 2013
• 1st level customer support• Team training and guidance• Ticket management• Daily reporting
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Operations Support
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Feb 2010 - May 2011
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Community
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