Experience

Crunchtime

• United States
• Software Development
• 100 - 200 Employee

• Business Solutions Architect

  • Jan 2016 - Present

• Business Analysis Manager

  • Jan 2010 - Dec 2015

  Participating in identifying and prioritizing new and enhanced application features for the product roadmap Participating in planning periodic releases according to product roadmap priorities and other functional requirements Performing requirement definition and identifying use cases for new and enhanced application features Writing functional and technical specifications for new and enhanced feature functionality, including UI screen designs, workflows, data flows and database requirements Performing application and database impact analysis for all new and enhanced features Identifying opportunities to pro-actively enhance application functionality Supervising team of business analysts, including providing in-depth supplemental application and database training and reviewing all work products Resolving complex and time-sensitive support issues Show less

• Lead Business Analyst

  • Jan 2006 - Dec 2009

  Performing requirement definition and identifying use cases for new and enhanced application features Writing functional and technical specifications for new and enhanced feature functionality, including UI screen designs, workflows, data flows and database requirements Performing application and database impact analysis for all new and enhanced features Identifying opportunities to pro-actively enhance application functionality Supervising team of business analysts Resolving complex and time-sensitive support issues Show less

• Systems Analyst

  • Jan 2002 - Dec 2005

  Reviewing all functional specifications produced by the Business Analysis department Writing technical specifications for new and enhanced feature functionality, including data flows and database requirements Writing functional and technical specifications for data integration functionality Performing application and database impact analysis for all new and enhanced features Creating and maintaining the database data dictionary Creating and maintaining library of database queries to assist Quality Assurance and support Designing and developing working MS Access prototype for replacement release planning and development item/defect management system, which was ultimately converted to Java by in-house developers Participating in quality assurance efforts for complex features and functionality Researching and resolving support issues Show less

• Lead Quality Assurance Engineer

  • Oct 2000 - Dec 2001

  Performing application and database impact analysis for all new and enhanced features Writing and executing test plans for new and enhanced features Writing and executing regression test plans prior to scheduled application releases Designing, developing and maintaining application for tracking and managing all new and enhanced feature development items and defects Supervising team of Quality Assurance engineers, including providing supplemental application and database training Researching and resolving support issues Show less

• Quality Assurance Engineer

  • Jan 2000 - Sep 2000

  Writing and executing test plans for new and enhanced features Writing and executing regression test plans prior to scheduled application releases Maintaining list of development items and defects Researching and resolving support issues

• Implementation Specialist

  • Jul 1999 - Dec 1999

  Providing application training to end-users at all levels of foodservice and cruise line client companies Advising and assisting clients with optimal data and application configuration Creating and maintaining end-user documentation Performing usability testing for new and enhanced features