Eileen Miguel

Certified Instructor at INFONET INSTITUTE - DUBAI
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • Filipino Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United Arab Emirates
    • Education Administration Programs
    • 1 - 100 Employee
    • Certified Instructor
      • May 2013 - Present

      Energetic career development professional bringing over 20 years of combined experience in management, sales and marketing, customer service, administration and human resources with multinational, diverse population of traditional and nontraditional students. Innovative, strong presenter with experience in facilitating in‐person workshops. Proven ability to leverage technology and develop and deliver impactful career‐related content. Energetic career development professional bringing over 20 years of combined experience in management, sales and marketing, customer service, administration and human resources with multinational, diverse population of traditional and nontraditional students. Innovative, strong presenter with experience in facilitating in‐person workshops. Proven ability to leverage technology and develop and deliver impactful career‐related content.

    • ADMINISTRATIVE/HR MANAGER
      • Jan 2015 - Present

      • Overseeing the day-to-day operations of the office. Include ordering supplies, scheduling maintenance of the office’s equipment and computers, maintaining meeting schedules and writing or reviewing contracts. • Handle budgets, create budget plans, find ways to reduce costs of supplies and services and monitor the flow of money to ensure they stay within their proposed budget. • Reviewing applications, conducting interviews, processing new hire paperwork. • Providing on the job training or mentoring to new and old employees. • Conduct performance evaluations, handle disciplinary actions and process payroll for their staff. • Planning and overseeing new marketing and sales initiatives and Developing sales goals for the team and ensuring they are met • Preparing and conducting sales presentations; Negotiating and renegotiating to suppliers and customer by phone, email, and in person. Developing quotes and proposals. Show less

    • United Arab Emirates
    • Business Consulting and Services
    • Administrative/ HR Manager
      • Jun 2013 - Dec 2014

      • Recruited and trained all the Sales and Marketing employees and established a standard of their performance. • Regularly evaluating their performance and analyzing the gaps and identifying the best intervention to regularly meet the organization, task and individual targets. Had introduced and identified Sales and Development prospects, as well as sales growth and profile enhancement over short-to- long term period. • Had designed effective Sales and marketing plans and strategies aligned with overall company goals. Had redesign the company website and introduced and CRM system. Show less

    • ADMIN/HR MANAGER
      • Jan 2012 - May 2013

      •One of the core members that started the Zenzou Roofing System (ZRS). Part of the recruitment team that selected the first employees of the company. Created its HR Structure, processes and systems. Created HR Handbook, Job Analysis and Evaluation, design the performance management system that motivated the Sales Team. Facilitated the Sales Training and workshop. •One of the core members that started the Zenzou Roofing System (ZRS). Part of the recruitment team that selected the first employees of the company. Created its HR Structure, processes and systems. Created HR Handbook, Job Analysis and Evaluation, design the performance management system that motivated the Sales Team. Facilitated the Sales Training and workshop.

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 700 & Above Employee
    • Training and Development Specialist
      • Sep 2008 - Jan 2012

      • Part of an outstanding team that initiated manager-led trainings, deliver high-level training such as Strategic Negotiation and Consulting, Executive Coaching, Organization Development Certification Program, and Account Development programs. That Increased partnership with the Business Units by co-developing training roadmap and programs, maintained thematic and strategic alignment across Philippines/Asia/US/Europe company partners. That Introduced Development Roadmap and Succession Planning. That Focused on inculcating a mindset of Service Excellence through basic Operational Excellence and Communications Training. That developed First-Line Managers (Team Leads) and deployed offsite behavioral programs to prepare participants for a major shift in job role. • Created Training and OD processes and procedures, online lessons via Adobe Presenter. Manage and updated employees and dealers records in Learning Management System. • Revised the New Employee Orientation program and co-facilitated it. Co-designed and co-facilitated Operation Excellence, Leadership and Management, Business Unit Specific Programs. Facilitated online trainings via Cisco Webex Web Conferencing. • Provided regular report for the HR Dashboard as it relates to the actual versus desired quarterly and yearly Key Initiatives targets. In-charge of the Events Management including budget proposal, venue selection and reservation, transportation arrangement, food selection and other logistics coordination. • Assisted in the achievement of the Sunpower’s Institute for Sustainable Power Quality (ISPQ) certification and the preparation of presentation and documents required by the ISO auditors. Show less

Education

  • Metropolitan School of Business & Management UK
    Special Executive Masters in Business Administration, Business Administration, Management and Operations
    2014 - 2014
  • Polytechnic University of the Philippines
    Bachelors in Entrepreneurial Management, Entrepreneurial Management
    1995 - 1999
  • Trinity University of Asia
    MASTER IN MANAGEMENT MASTER IN MANAGEMENT (18 units)

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