Communications Manager

• Feb 2023 - Present

Digital and Communications Manager

• Sep 2018 - Feb 2023

Digital and Communications Officer

• Nov 2017 - Aug 2018

> Work together with the Digital and Communications Manager to formulate, implement and constantly improve marketing campaigns.> Implement online advertising and promotion programmes> Take ownership of corporate website and develop and monitor its content calendar> Monitor the content on corporate website and liaise with the departments for regularupdates> Create and remove pages/images/campaigns on the corporate website> Produce monthly and quarterly reports of data insights of Facebook and corporatewebsite> Improve British Council social media presence and build interconnections betweenvarious platforms> Handle content-related and online marketing tasks and requests> Improve compliance and increase capability of the brand for Burma office> Cascade brand information internally through trainings and briefings> Ensure every communication channels/materials are compliant with British Council'sBrand guidelines> Answer brand inquiries> Develop and design promotional materials for print and webpages according to theBrand guidelines> Assist with the management of Digital and Communications Department budget Show less

Programme Officer - MyJustice

• Apr 2017 - Oct 2017

1. Efficient and effective delivery of project activities to satisfactory standards and in line with EU and British Council standards. 2. Activities are delivered to budget and on time. 3. Administrative support to work planning and scheduling of MyJustice programme activites, managing inputs from partners and short term experts as appropriate. 4. Administrative support to the British Council’s Project Management Framework and project management tools, to ensure contract compliance and efficient and successful delivery. 5. Supporting the Senior Project Officer to ensure sound financial management and planning aspects of activities: working with the Finance Manager/Officer to oversee external and internal reporting, budget management and forecasting and client (i.e. the EU) invoicing 6. Implementing effective and compliant sub-contract and consultancy management procedures and accurate record keeping maintained. 7. Working with the Senior Project Officer and Programme Manager to ensure effective mechanisms fo project office management and effective and compliant systems in place, including procurement management, IT solutions, information management, ensuring overall office functionality and to meet audit and ISO requirements. 8. Ensuring British Council’s anti-fraud and corruption policy is embedded in project systems. 9. Administrative support to technical team and finance staff to ensure awareness of and compliance with the anti-fraud policy. 10. Administration of events management and logistical arrangements, delivered effectively and to British Council standards and expectations. 11. Administration support to other members of the PMT and MyJustice team as appropriate. 12. Translate communications between English and Myanmar languages. Show less

Secretary to Norwegian Ambassador

• Oct 2016 - Mar 2017

- Perform Secretarial tasks for the Ambassador - Plan/ Organize meetings and coordinate with relevant officers in charge - Assist in keeping and preparing daily schedules of meetings and conference - Organize the Events and projects including Invitation process - Support the necessary installation of conference facilities - Organize domestic and international travel arrangements for the Ambassador and her team - Facilitate and manage arrival, hotel reservations, transportation for some counterparts - In charge of Contact Database/ Network - Assist Visitors and Delegations - Follow up on Ambassador’s Residence maintenance Show less

Customer Service and Sales Assistant

• Feb 2015 - Sep 2016

Delivery of front of house CS services to the customers- Answer enquiries received in person, in email or by telephone on relevant aspects of the Council's acitivities and services in friendly, professional manner.- Pass on the enquiries that need further counselling or advice to the relevant department/s.- Pro-actively cross sell British Council's services to enquirers - i.e, mention to IELTS enquirers that we also offer IELTS preparation courses and Self-access Centre for IELTS candidates.- Give directional information to visitors on request.- Check and sort daily e-mail enquiries and forward them to relevant departments and to the enquirers, using standard replies manually.- Monitor daily e-mail replies from each department.- Taking messages from visitors (in person or by phone) in the absence of the staff and using appropriate communications channels (by phone or e-mail or standard message note) send them to the related staff.- on regular basis, update information on services, products and various events- other ad-hoc duty assigned by manager Show less

Marketing and Communication Assistant (Part Time)

• Feb 2015 - Feb 2016

- Assisting the marketing manager and supporting the team with digital marketing activities.- Assisting with compiling and updating contacts of medias- Coordinating the production of a wide range of marketing communications- Providing support for marketing events and exhibitions as required- Assist with the collection of information for promotional activities.- Preparing short articles and promotional material for the website.- Updating and maintaining the marketing department's documentation and databases.- Arranging meetings and appointments with media as required Show less