Experience

Ministry of Interior UAE

• United Arab Emirates
• Government Administration
• 300 - 400 Employee

• Excellence and Quality Expert

  • Jul 2019 - Present

  * Designing and leading the implementation of strategies and plans to achieve objectives.‎‏)‏‎ Define Purpose & ‎Vision, Identify & Understand Stakeholders Needs, Understand the Ecosystem, own Capabilities & Major ‎Challenges, Develop Strategy, Design & Implement a Governance &Performance Management System).‎ * Drive Performance & Manage Risk, Project management to transform and develop the organization for the ‎future, Provide support to achieve change management‎ * Enable Creativity & Innovation.(Findings from emerging trends analysis, measurement, Improve learning and ‎benchmarking are used to inspire creativity and generate innovative solutions to improve performance in ‎appropriate timescales).‎ * Defining and organizing the appropriate processes to achieve the strategy and carry out the main tasks of the ‎organization, Documenting and defining the responsibilities associated with the operations, in addition to ‎regularly reviewing the general framework of operations and evaluating its suitability and effectiveness in ‎achieving the required outputs and improving it on a continuous basis. It also includes defining a ‎comprehensive map that shows the roles and relationships with all those concerned with the work of the ‎organization. And ensure the existence of the most appropriate operating model to support the continuity of ‎the work of the organization *Leading excellence projects, local and international awards for categories of institutions and employees, ‎developing and managing the necessary plans, conducting internal evaluation, writing applications and ‎providing support in closing improvement opportunities and preparing for the external evaluation ‎process‏)‏EFQM, GEM2.0, Abu Dhabi Award, R4E, C2E‎( * implantation Six Sigma, Kaizen and Quality Systems,( IMS ‎‎9001,45001,18001)‏‎,31000, Supervising and supporting the results of the internal audit, ‎closing cases of non-conformance, and preparing for the internal audit process Show less



Abu Dhabi Police GHQ

• Excellence and Quality Specialist

  • Mar 2010 - Sep 2019

   Support in preparing the strategic plan, following up and managing projects for the General Command of Abu ‎Dhabi Police and the Ministry of Interior since 2010, formulating and following up on strategic performance ‎indicators and indicator cards, participating in setting goals and following up on achievement‏.‏  Support in preparing the risk register and governance framework and Measuring the maturity of corporate ‎governance in the Abu Dhabi Police General Headquarters and the Ministry of Interior since 2010‎‏.‏  Support in preparing the innovation strategy and knowledge management strategy, building the innovation ‎framework for the Abu Dhabi Police General Command, and preparing the creativity and innovation ‎methodology at the Ministry of Interior‏.‏  Lead team in building the operational framework of the General Command of Abu Dhabi Police and‏ ‏Re-‎engineering the operations of the General Command of Civil Defense within the Ministry of Interior and linking ‎them to the matrix of strategy and services‏.‏  Managing the implementation of Excellence Awards (institutional, functional category) (Abu Dhabi Excellence ‎Award, Mohammed bin Rashid Excellence Award, Minister of Interior Excellence Award 36 awards), writing ‎more than 50 documents for excellence (institutional, functional category) and participating in more than 50 ‎self-assessment processes since 2009‎  Implementation of quality systems and process documentation on more than 100 institutions (governmental, ‎education, health, military, factories) and carrying out more than 300 internal audit for quality systems and ‎holding more than 400 courses or workshops in the field of excellence and quality since 2005. Developing 59 ‎methodologies Worked for Abu Dhabi Police and the Ministry of Interior since 2010‎ Show less



Roads and Transport Authority‏ ‏ RTA Dubai ‎

• Chief Specialist ‎

  • Sep 2018 - Apr 2019

  ‎1.‎ Summarize the reports received by the Director General and the Chairman of the Board of ‎directors and propose development recommendations to support decision-making.‎ ‎2.‎ Prepare reports on the results of key performance indicators, strategy results and specialized ‎strategies in the RTA.‎ ‎3.‎ Technical support to the governance team.‎ ‎4.‎ Development of RTA governance policy.‎ ‎5.‎ Development of institutional maturity system.‎ ‎6.‎ Member of the leadership team to participate in the European prize EFQM. ‎ Show less



Abu-Ghazaleh& Co.Consulting/Member of Talal Abu-Ghazaleh Organization

• Syrian Arab Republic
• Business Consulting and Services
• 1 - 100 Employee

• Senior Consultant/Project Manager

  • Feb 2002 - Feb 2010

  ISO 9001,14001,18001,Haccp,TQM,Reengineering,HR,lead Auditor More than 70 project. Innovation and Knowledge Management:-Provide technical support to the process of innovation management in terms of creativity and knowledge to determine a strategy , identifying innovation system , the priorities of innovation , creativity and levels of operations and process management proposals and spreading the culture of innovation and management of tacit knowledge and the phenomenon and documented. Preparation and Development Methodologies:-Documentation methodologies, so make sure to meet the assessment criteria empowered the requirements according to the evaluation approach radar (RADAR), to ensure the achievement of the value of excellence and to ensure that the methodologies are measured the effectiveness and efficiency of the management process (setup / the amendment conversion - distribution ) methodologies and clear and uniform manner in accordance with the requirements of organizational excellence . So that they are integrated and interrelated with Vision, Mission and Objectives . Internal Audit and Evaluation Process,Awards Administration,Human Resource Management,Kizen, 6sigma,Measuring customer satisfaction,Benchmarking,Training Show less