General Operations Manager

• Jan 2021 - Present

Managed 3 Hotels 4 Stars and 4 Hotels Suites. Honest, Reliable, Excellent Communicator, Proactive, Result Driven, Hospitality professional demonstrating a high level of initiative and commitment with an extensive background in hospitality operations management, training, revenue management, sales and marketing. Has extensive Executive Management experience with the ability to interpret and implement winning strategies with proven success while utilizing a short turnaround time frame. Strong leadership and interpersonal skills. Ability to motivate and develop growth while maintaining employee retention and guest loyalty. Experienced in providing a team concept, which emphasizes optimum performance, while increasing GSI and Revenues. Show less

General Manager

• Jan 2021 - Present

General Manager

• Feb 2017 - Jan 2021

Oversees all aspects of Property Management in accordance with Company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff. Oversees all aspects of Property Management in accordance with Company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff.

Consultant

• Apr 2018 - Dec 2018

Director of Food and Beverage

• Apr 2015 - Feb 2017

Director Food & Beverage Manager 915 Rooms - I form part of the Hotel Leadership team who collectively make key strategic and operational decisions for the resort. I manage the Food & Beverage operation which includes all restaurants Main Restaurant, 4 a la cart Restaurants - Italian-Mexican-Lebanese-Seafood and 13 Bars, 15 bars & lounges, 2 banqueting Room, Mini Bar,room service and private bars as well as the culinary and stewarding teams. The primary responsibilities are to ensure our guests receive the highest level of food quality and service, manage and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates. Improving and develop the MICE business. https://www.facebook.com/DesertRoseEG/ Show less

General Manager

• Oct 2014 - Mar 2015

project management and marketing strategies. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, staff training and improving customer satisfaction. Specialties:Multi skilled, more specifically in operations, sales and marketing, finance, business development, concept development. Grand Fish Restaurant Development Project Mexican House Development Project Saya Lunge Develoment Fayroz back of the house Develoment1 Show less

Senior Manager

• Sep 2012 - Jun 2013

Senior Assistant F&B (F&B Manager I.C.) ( 1350 2 Room Main Restaurants- Italian Restaurant- Indian Restaurant- Chinese Restaurant – Lebanese Restaurant -5 Pool Bar - Beach Bar & Restaurant – 2 Launch Bar –Disco- Mini Bar- 2 Conference Room- 20 Animation & Entertainments ) Senior Assistant F&B (F&B Manager I.C.) ( 1350 2 Room Main Restaurants- Italian Restaurant- Indian Restaurant- Chinese Restaurant – Lebanese Restaurant -5 Pool Bar - Beach Bar & Restaurant – 2 Launch Bar –Disco- Mini Bar- 2 Conference Room- 20 Animation & Entertainments )

Assistant Food Beverage Manager IC

• Oct 2007 - May 2010

Assistant F&B (F&B Manager I.C.) ( 274 Room Main Restaurant- Main Bar - Beach Bar- Launched Bar –Mini Bar ) Assistant F&B (F&B Manager I.C.) ( 274 Room Main Restaurant- Main Bar - Beach Bar- Launched Bar –Mini Bar )

Restaurants Manager

• Apr 2004 - Sep 2007

Restaurants and Bars Manager IC

• Jan 2000 - Oct 2003