Experience

Technical Assent

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Consultant

  • Sep 2022 - Present

  As Healthcare Transformation Lead for the Reimaging Veterans Healthcare Workforce Matters project, worked for the Director of Design and Storytelling at the VHA Innovation Ecosystem and the VA Pittsburgh Employee Engagement Center. Led the team in research, preparation and delivery of high-quality, on-time deliverables to clients using desktop research, ethnographic interview techniques, and human-centered design principles. Built trust and rapport with clients by seeing assigned tasks in the context of broader strategic goals, anticipating risks and needs. LUMA certified trained. Experience working with Microsoft Office Programs, MS Teams, Zoom, Slack, Box, Mural, and Monday. Show less



Walter Reed National Military Medical Center

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Director, External Partnerships

  • Jan 2018 - Jul 2021

  Program Manager for External Partner Referral Office (EPRO) for National Capital Region (NCR) overseeing all aspects of the overseas and nationwide Department of Defense (DOD) beneficiary referral system and the non-DOD external partner patient referral system to the NCR Market. Primary responsibility is to lead all efforts from referral establishment to authorizations to coding to billing to record close-out for non-NCR DOD and non-DOD patients in an effort to improve patient outcomes, enhance graduate medical education programs, expedite medical and deployment readiness, and promote standardized business practices with predictable capital. Show less

• Department Head

  • Nov 2016 - Jan 2018

  Department Head for Medical, Surgical, Hematology/Oncology, Traumatic Brain Injury and Psychiatric Inpatient Units directing 255 staff members with a $534K operating budget and $2.3 million dollars’ of equipment.



Defense Health Agency, National Capital Region

• Bethesda, Maryland, United States

• Virtual Health Lead

  • Jan 2018 - Sep 2020

  Enhanced virtual health capabilities through contract negotiation and program management to increase participating programs and providers by identifying opportunities to maximize utilization and provide effective telehealth delivery within the National Capital Region. Enhanced virtual health capabilities through contract negotiation and program management to increase participating programs and providers by identifying opportunities to maximize utilization and provide effective telehealth delivery within the National Capital Region.



United States Naval Academy

• United States
• Higher Education
• 700 & Above Employee

• Director, Brigade Medical

  • Sep 2012 - Nov 2016

  Responsible for leadership and oversight of all aspects of operations of the Naval Academy's sole medical clinic serving over 5,000 Midshipmen and staff. Member of the Board of Directors for Naval Health Clinic-Annapolis. As a clinical subject matter expert, managed effective delivery of Primary Care, Women’s Health, Mental Health, Pre-Commissioning Physicals, Sports Medicine, Laboratory, Pharmacy, and Radiology services with a staff which includes Physicians, Physician Assistants, Nurse Practitioners, Nurses, Independent Medical Technicians as well as medical and technical students at all levels of medical education and training. Show less