Head of Cyber Security

• Oct 2020 - Present

Cyber Security Specialist

• Nov 2019 - Oct 2020

Information Security Analyst

• Mar 2019 - Oct 2019

Information Security Analyst

• Jan 2016 - Mar 2019

Activities: • Security awareness & compliance training.• Incident response.• Security metrics.• Log management.• Vulnerability management.• Physical security audits.• Email & web data loss prevention.• Collaboration with Infrastructure, development and technical support teams.• Maintaining documentations.

Senior Technical Support Specialist

• Apr 2014 - Jan 2016

Activities: • Support and maintenance of IT infrastructure in the office - installation, repair, troubleshooting of desktops, laptops, thin clients, printers, servers, switches, routers, cisco phones, access-points. • Managing Windows Server 2008, 2012 (AD, MS exchange) accounts.• Managing “Openfire” accounts. • Providing 1st and 2nd line IT support to organization within SLA.• Escalating IT incidents or requests that require further diagnosis and monitoring the progress of these incidents or requests until resolution.• Managing internal systems.• Managing door security system.• Managing security camera server.• Supporting Cisco Communication Manager.• Ordering new equipment.• Communicating with vendors.• Keeping track of IT inventory.• Consulting and providing help to local staff with various IT related questions.• Preparing new workplaces. Show less

Programmer-engineer

• Jun 2013 - Sep 2014

Activities: • Debian based linux server infrastructure administration, configuration and troubleshooting – Apache, MySQL, iptables, user permissions, performing monthly backups, using munin for server monitoring.• Basic Windows Server 2003 and 2008 administration, configuration and troubleshooting.• VMware ESXi virtualization solutions administration and configuration – troubleshooting ESXi server and virtual machine related performance issues, making backups.• Dell and HP servers, iDRAC and iLO configuration. Show less

IT Specialist

• Jan 2012 - Apr 2014

Activities: • Support and maintenance of IT infrastructure in the faculty – installation, repair, troubleshooting of desktops, laptops, printers, iPads, tablets, smart phones. • Consulting staff in various IT related questions.• Software license monitoring.• Participating in public events and preparing, configuring devices.

IT Specialist

• Jul 2010 - Jan 2012

Activities: • Customer service over the phone.• Consulting clients regarding internet, phone, computer, and television associated problems. • Escalating remotely not solvable incidents or requests that require further diagnosis to technical engineers.• Selling services to the clients. • Handling confrontational situations.• Solving various client computers problems remotely, configuring routers, IP cameras, VPN, installing software, antivirus, etc. • Consulting clients with various other IT related questions. Show less

IT consultant

• Jun 2009 - Jul 2010

Activities: • Customer service over the phone.• Consulting clients regarding internet, phone, computer, and television associated problems. • Escalating remotely not solvable incidents or requests that require further diagnosis to technical engineers.• Selling services to the clients. • Handling confrontational situations.