Experience

HR Indexx Ltd

• Nigeria
• Human Resources Services
• 1 - 100 Employee

• Debt Recovery (Team Lead)

  • Sep 2019 - Present

  Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact debtors to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or complaints Investigate and resolve discrepancies Create trust relationships with debtors when possible to avoid future issues Update account status and database regularly Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable Show less



Soko Lending Company

• Nigeria
• Financial Services
• 1 - 100 Employee

• Debt Recovery (Team Lead)

  • Dec 2018 - Aug 2019

  Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Update account status and database regularly Comply with requirements when legal action is unavoidable Handle customers' questions or complaints Negotiate payoff deadlines and payment plans Build trust with debtors Identify gaps in the system and recommend solutions Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Update account status and database regularly Comply with requirements when legal action is unavoidable Handle customers' questions or complaints Negotiate payoff deadlines and payment plans Build trust with debtors Identify gaps in the system and recommend solutions