Everaldo Silva

Ecommerce Analyst at Agência Tweex
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Limited working proficiency

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Amanda Gomes dos Santos

Everaldo é um profissional inteligente, proativo e criativo que está sempre em busca de conhecimento e melhores resultados.

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Credentials

  • HTML Essential Training
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • JavaScript Essential Training
    LinkedIn
    Sep, 2021
    - Oct, 2024

Experience

  • Agência Tweex
    • Brazil
    • Advertising Services
    • 1 - 100 Employee
    • Ecommerce Analyst
      • May 2020 - Present

      • Helped create visually appealing websites and dynamic content utilizing responsive design/development best practices, using Shopify, Tray Corp, Vtex and Dooca Commerce platforms. • Developed a strong understanding of product line and company voice, constantly leveraging to create up-selling + cross-selling opportunities. • Translated the in-store category and overall e-Commerce strategy and incorporated it into the online experience, including the category pages' visual display and category-specific taxonomy, navigation, and search experience. • Partnered with site managers to optimize online merchandising to grow sales within categories and overall e-Commerce strategies. • Troubleshot and resolved customer issues, ensuring excellent customer relations across phone, e-mail, SMS, and chat platforms. Show less

  • Michie Sushi Ranelagh
    • Sushi Chef
      • Jan 2017 - Dec 2019

      • Period dedicated to linguistic development and cultural immersion. In conjunction with language studies, I held a part-time job as a Sushi-man in a reputable restaurant, leveraging skills in service standards excellence, customer service, and H&S procedures while developing my verbal communication skills in multicultural environments. • Period dedicated to linguistic development and cultural immersion. In conjunction with language studies, I held a part-time job as a Sushi-man in a reputable restaurant, leveraging skills in service standards excellence, customer service, and H&S procedures while developing my verbal communication skills in multicultural environments.

  • Grupo Ri Happy
    • Brazil
    • Retail
    • 700 & Above Employee
    • Web Designer
      • Aug 2012 - Jan 2016

      • Designed creative, original pieces of content for web, and interactive material such as banners, hotsites, packaging, e-mail marketing, signage, etc.• Translated designs into HTML/CSS content.• Direct data entry of Stock Keeping Unit (SKU) into SAP, maintaining strict adherence to data integrity standards.• Updated content, design, and theme for website assets regularly, including product photography, descriptions, manuals, and supporting material, landing pages, and overall aesthetics for web presence.• Edited, retouched and resized all images for marketing or web use.• Maintained and organized electronic archive of design files, photos and videos.• Followed brand standards and web style guide to ensure each brand maintains its unique visual identity. Show less

    • Logistics Operations Coordinator
      • Sep 2009 - Jul 2012

      • Processed customer returns, warranty returns and collection of goods from customers.• Prepared and carried out invoicing processing and reporting activities according to specific deadlines.• Managed all escalation issues in a way that ensures clients are fully briefed, bringing solutions to problems.• Organized incoming stock, documenting inventory weekly, reporting damaged or missing retail and accurately recording inventory with daily shipments.• Prepared and maintained document control files. Show less

Education

  • Universidade Paulista
    Associate's degree, Systems & Network Management
    2011 - 2014

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