Efrain Castro Jr.
Hotel General Manager at Axel Hotels- Claim this Profile
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Bio
Experience
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AXEL HOTELS
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Spain
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Hospitality
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1 - 100 Employee
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Hotel General Manager
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Mar 2023 - Present
Miami, Florida, Estados Unidos Features: Urban Hotel, full service, managed property, 160 romos, 1 restaurants, 3 bars Scope: 5 managers, 20 - 50 staff, outsourced services, reporting to the CEO of the hotel chain.
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Hotel General Manager
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Oct 2021 - Mar 2023
La Habana, Cuba Features: Urban Hotel, full service, managed property, 63 rooms, 1 restaurants, 3 bars Scope: 1 Deputy Director, 8 managers, 100 - 150 staff, outsourced services, reporting to the owner and CEO of the hotel chain.
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VenSerCa
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Panama
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Construction
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1 - 100 Employee
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Partner - Manager
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Jan 2003 - Present
Panama Design, development and implementation of: • Multiproperty Operations Advisor for a worldwide hostel Company • Business Administration including, but not limited to, accounting, economic and financial structure of a family business dedicated to architecture and engineering in Panama • Training program focus on customer service, and the discover of customer needs for a US call center • Project remodeling and new phase construction including Operational structure, procedures and… Show more Design, development and implementation of: • Multiproperty Operations Advisor for a worldwide hostel Company • Business Administration including, but not limited to, accounting, economic and financial structure of a family business dedicated to architecture and engineering in Panama • Training program focus on customer service, and the discover of customer needs for a US call center • Project remodeling and new phase construction including Operational structure, procedures and manuals for operation to a business center, co-working and offices in Switzerlandand and Panama • Commercial management (marketing plan and social networks) for a boutique small restaurant in Dominican Republic, Puerto Plata • Strategic and investment plans managing for luxury and independent properties development in Panama and Argentina • Administrative processes such as accounts receivable and payable, inventories, purchases, expenses, human resources and employee payroll (SIPE) for small and medium-large business units • Training programs in the Hospitality Management Career for University as Assistant Proffesor Show less
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Minera Panama
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Panama
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Mining
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700 & Above Employee
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Camp Manager
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Aug 2020 - Oct 2021
Panama Characteristics: Position equivalent to a full service Hotel Manager, in a remote location, focus on Facility Management. This is an accomodation facility with 370 rooms, 1 restaurants, 1 bar. Scope: 1 assistant-supervisor, 3 supervisors, 48 - 60 employees, outsourced services, reporting to the Camp Services Coordinator and Superintendent of Camp Services.
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Blue Diamond Resorts
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Barbados
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Hospitality
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400 - 500 Employee
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Multi-Property - Director of Rooms
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Sep 2018 - Jul 2020
Cuba Property specs: Remote Beach Resort, Complex of 4 properties (Regional winner as Luxury Hideaway Resort at the World Luxury Hotel Awards 2020), Full Service under management contract, 1600 rooms, 8 event rooms, 8 restaurant, 12 bars and social areas Scope of work: 4 junior managers, 1 senior manager, 16 supervisors, 150 - 200 direct reports, outsourced vendors, reporting to General Manager, Corporate and Property Owner
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BlueBay Hotels
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Spain
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Hospitality
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100 - 200 Employee
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Hotel Director
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Jul 2015 - Oct 2017
Coronado, Republica de Panamá Property specs: Beach Resort - All Inclusive, Full Service resort under management contract, 150 rooms, 3 event rooms, 4 restaurant, 7 bars, Full Service golf court and social areas. Scope of work: 5 - 10 managers, 150 - 200 direct reports, outsourced vendors, reporting to Country Manager and owner
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Wyndham Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Rooms Director
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Jun 2014 - Jul 2015
Panama Property specs: Urban Full Service franchised property, 320 rooms, 4 event rooms, 5 restaurant, 1 casino and social areas Scope of work: 5-7 area managers, 70 - 100 direct reports, outsourced vendors, reporting to Hotel Director
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IHG Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Rooms Manager
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May 2013 - Jun 2014
Panama Property specs: Urban Full Limited Service franchised property, 210 rooms, 3 event rooms, 1 restaurant and social areas Scope of work: 20 - 30 direct reports, outsourced vendors, reporting to General Manager
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Housekeeping Manager
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Apr 2012 - May 2013
Buenos Aires, Argentina Property specs: Urban Full Service independant property, 100 rooms, 3 event rooms, 2 restaurant and social areas Scope of work: 20 - 30 direct reports, outsourced vendors, reporting to General Manager
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Universidad Abierta Interamericana
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Argentina
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Higher Education
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700 & Above Employee
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Professor
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Aug 2011 - May 2012
Argentina Management Development. Hospitality Planning Turistic, Hospitality and Gastronomic Organization I
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Housekeeping Supervisor
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Dec 2009 - Apr 2012
Argentina Property specs: Urban Full Service under management contract, 320 rooms, 6 event rooms, 2 restaurant and social areas Scope of work: 60 direct reports, outsourced vendors, reporting to Director of Services
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MICROS Systems Inc
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United States
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Software Development
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700 & Above Employee
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Hotel Support
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Dec 2007 - Dec 2009
Argentina Operational and technical advisor to brands and hotel chains, analysis and resolution of cases and training of operational personnel. Trainer for Supervisors, front desk agents, supervisors and Housekeeping Coordinators, reservations agents and other OPERA PMS users in different projects in South America.
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IHG Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Atención al huésped
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Jan 2006 - Aug 2007
Panamá
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Education
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Universidad del Istmo, Panama
Licenciatura, Derecho y Ciencias Políticas -
Universidad Nacional de Quilmes
Licenciatura, Business Administration and Management, General -
Centro Bilingue Vista Alegre
Business Bachellor specialized in Computer Science, Accounting and Computer Science