Efrain Ledesma

IT Technician II at Colby Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Bio

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Credentials

  • CCNA R&S
    Cisco
    Apr, 2017
    - Nov, 2024
  • Network +
    CompTIA
    Oct, 2016
    - Nov, 2024
  • A+
    CompTIA
    May, 2016
    - Nov, 2024

Experience

    • Higher Education
    • 100 - 200 Employee
    • IT Technician II
      • Jul 2018 - Present

      Web Applications developed: Dorm Management System, Baseball Pitcher vs Hitter, and Self-Service Password Reset Tool. Develop and maintain PowerShell, Python, JavaScript and SQL Server scripts to automate workflows, audit billing data and systems/database integrations. 20+ scripts developed for production. Provide system and network administration for Windows Server, Linux Server, HP Procurve, vCenter, and Ruckus. Configure and maintain SCCM to deploy Windows Updates, Applications and Images. Configure and maintain CitrixServer(Xenapp). Wrote DR documentation for critical business operation systems. Provide tech support to end users. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Network Support Specialist
      • Feb 2018 - Feb 2018

      Maintain access layer of the network infrastructure for the school system(34 schools).Monitor and respond to network alerts in regards to stacks, APs and other network devices. Upgraded school's network infrastructure with new access switches and patch cables. Worked on patching MM and SM fiber between schools. Provided L2 support to field techs.

    • Technical Support Specialist
      • Feb 2017 - Jan 2018

      Responsible for three county school's technology devices such as; computers, printers, projectors and smartboards. Break/fix. Supported 300 Windows users. Maintain school IDF/MDF. Also a variety of networking with access switches and AP. Used a ticket system, to report and document troubleshooting steps and results.

Education

  • Lanier Technical College
    Associate's degree, Network and System Administration/Administrator
    2015 - 2017

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