Experience

SUNWEST GROUP HOLDING COMPANY, INC.

• Philippines
• Construction
• 1 - 100 Employee

• WESM Compliance Assistant at Suwest Water and Electric Company 2, Inc.

  • Aug 2019 - Present

  • Submitting offer price and volume to WESM and monitoring WESM outcomes • Ensure maximum revenues and minimal costs • Analyzing the existing plants operating in the system to determine adequacy of supply in the system and to monitor competing generation facilities • Compiling power industry database from various sources • Preparing regular reports on the industry development particularly on the on the WESM • Submitting offer price and volume to WESM and monitoring WESM outcomes • Ensure maximum revenues and minimal costs • Analyzing the existing plants operating in the system to determine adequacy of supply in the system and to monitor competing generation facilities • Compiling power industry database from various sources • Preparing regular reports on the industry development particularly on the on the WESM



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2018 - Sep 2019

  • Handle inbound customer service support calls from established customer • Cross sell value added services or products that are offered by the company • Provide consistent, superior service to every customer by utilizing all available tools and resources • Maintain productivity at defined proficiency levels in compliance with department policy and procedure • Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve Show less



Magsaysay People Resources (Magsaysay Maritime Corporation)

• Philippines
• Staffing and Recruiting
• 700 & Above Employee

• Cruise Staff

  • Oct 2016 - Apr 2017

  • Creating a positive experience for guests by providing excellent customer service, creating a fun and friendly atmosphere, and offering additional amenities such as excursions or spa services • Coordinating with other departments to ensure that all aspects of the cruise are running smoothly • Providing information to passengers about upcoming events and entertainment on board the ship • Creating a positive experience for guests by providing excellent customer service, creating a fun and friendly atmosphere, and offering additional amenities such as excursions or spa services • Coordinating with other departments to ensure that all aspects of the cruise are running smoothly • Providing information to passengers about upcoming events and entertainment on board the ship