Experience

Synnex Australia
• Australia
• IT Services and IT Consulting
• 200 - 300 Employee
• Product Administrator / Inventory Planner

  • Apr 2021 - Present


Marsh McLennan

• United States
• Financial Services
• 700 & Above Employee

• Onsite Technical Analyst

  • Jul 2019 - Mar 2020

  Melbourne, Australia • Monitoring and tracking progress of the roll out project performance in a daily basis by using Excel techniques to provide adequate reporting and escalations to senior management as required • Identifying, documenting and managing project risks and issues in order to minimise impact on the deliverables • Co-ordinating with project manager and team leader to set up delivery goals and facilitating delivery of project tasks • Developing and managing project documentation in accordance… Show more • Monitoring and tracking progress of the roll out project performance in a daily basis by using Excel techniques to provide adequate reporting and escalations to senior management as required • Identifying, documenting and managing project risks and issues in order to minimise impact on the deliverables • Co-ordinating with project manager and team leader to set up delivery goals and facilitating delivery of project tasks • Developing and managing project documentation in accordance with the smart office project management framework • Developing and delivering technical workshops to ensure colleagues seamlessly transfer from traditional working environment to smart office • Working collaboratively in a team environment, contributing to a culture of teamwork and taking a shared responsibility for achieving results

• Onsite Technical Analyst Intern

  • Apr 2019 - Jun 2019

  Melbourne, Australia • Assisting in hardware and software installation, maintenance, troubleshooting and repair of software and hardware • Assisting in administration of technology infrastructure components, recording and maintain accurate hardware records for corporate assets in Configuration Management Database • Providing technical support to colleagues across all departments by installing and assisting with the operation of their workstations, core business applications, and relayed… Show more • Assisting in hardware and software installation, maintenance, troubleshooting and repair of software and hardware • Assisting in administration of technology infrastructure components, recording and maintain accurate hardware records for corporate assets in Configuration Management Database • Providing technical support to colleagues across all departments by installing and assisting with the operation of their workstations, core business applications, and relayed equipment • Working with other IT department personnel to provide assistance on different projects



Hermès

• Retail Apparel and Fashion

• Stock Administrator

  • Apr 2018 - Jul 2019

  Melbourne, Australia •Ensuring accurate stock movements in and out of the store warehouse, including product deliveries and transfers within different stores, faulty products returns and after-sale repairs, redundant destocking and display changes. •Managing inventory and reporting the product status to merchandising supervisor, especially for the stock discrepancy, out-of-stock or high inventory stock. •Delivering quality and consistency of service including identifying customers’ needs, developing client… Show more •Ensuring accurate stock movements in and out of the store warehouse, including product deliveries and transfers within different stores, faulty products returns and after-sale repairs, redundant destocking and display changes. •Managing inventory and reporting the product status to merchandising supervisor, especially for the stock discrepancy, out-of-stock or high inventory stock. •Delivering quality and consistency of service including identifying customers’ needs, developing client relationships, and delivering after-sale services Show less



Loewe

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Associate

  • Nov 2016 - Apr 2018

  Melbourne, Australia •Actively communicated with customers by handling customer complaints and dealing with products return issues •Paid attention to detail by making sure the store visual standards are maintained to provide impeccable shopping environment for customers •Efficiently provided a high level of customer service by sharing accurate product knowledge to match the customers’ needs



Coach

• Advertising Services

• Stock Controller

  • Jul 2015 - Nov 2016

  Melbourne, Australia •Assisted the store visual merchandiser to set up the products display, and maintained overall cleanliness and organization standards on the selling floor, in the stockroom and offsite •Monitored the popular products availability and ensured the inventory was replenished in a timely manner •Supported floor moves and ensuring selling floor is stocked throughout the day