Experience

Chelsea Hotel, Toronto

• Canada
• Hospitality
• 1 - 100 Employee

• Houseperson

  • Aug 2022 - Present

  Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry Maintain cleanliness and organization of floor closets and vending areas; remove trash throughout the hotel, wipe down shelves/counters Respond to guests’ requests such as delivery of housekeeping supplies in a timely and efficient manner Monitor and control supplies/amenities and minimize waste within all areas of housekeeping Promote teamwork and quality service through daily communication and coordination with other departments Show less



Metro Toronto Convention Centre

• Canada
• Hospitality
• 100 - 200 Employee

• Events Associate

  • Nov 2018 - Present

  Set up the meeting rooms and exhibit floors according to the Banquet Event Order (BEO) Lift up to 50 lbs and walk long distances over the course of a shift Create a positive guest experience through interaction and adherence to the steps of service Set up the meeting rooms and exhibit floors according to the Banquet Event Order (BEO) Lift up to 50 lbs and walk long distances over the course of a shift Create a positive guest experience through interaction and adherence to the steps of service



Aramark

• United States
• Hospitality

• Warehouse Porter/Cleaner

  • Sep 2015 - Present

  •Liaise with the Food and Beverage Team in the smooth running of events •Maintains cleanliness and organization of work area •Ensure accurate detail in transferring product to concession stands •Provide friendly and informed response to inquiries •Liaise with the Food and Beverage Team in the smooth running of events •Maintains cleanliness and organization of work area •Ensure accurate detail in transferring product to concession stands •Provide friendly and informed response to inquiries



BEST Service Pros

• Consumer Services

• Cleaner

  • Oct 2020 - Dec 2020

  Cleaner October 2020- December 2020 Best Service Pros, Toronto, Ontario Vacuumed, swept and mopped floors with proper chemical solutions Sorted and disposed of trash to keep common areas clean and organized Practiced all health & safety procedures and policies to meet company expectations Cleaner October 2020- December 2020 Best Service Pros, Toronto, Ontario Vacuumed, swept and mopped floors with proper chemical solutions Sorted and disposed of trash to keep common areas clean and organized Practiced all health & safety procedures and policies to meet company expectations



Loblaw Companies Limited

• Canada
• Retail
• 700 & Above Employee

• PC Express Personal Shopper

  • Apr 2020 - Oct 2020

  Shopped for orders placed online, ensuring accuracy Used picking app to process transactions Placed products into bags ready for pick up Shopped for orders placed online, ensuring accuracy Used picking app to process transactions Placed products into bags ready for pick up



Eataly

• United States
• Food and Beverage Services
• 700 & Above Employee

• Warehouse Associate

  • Dec 2019 - Oct 2020

  Receive and sign for incoming product and supplies from vendors Store food and supplies using proper food handling techniques Keep record of invoices sent and received Operate electric pallet jack Receive and sign for incoming product and supplies from vendors Store food and supplies using proper food handling techniques Keep record of invoices sent and received Operate electric pallet jack



Oliver & Bonacini Restaurants

• Dishwasher

  • Dec 2016 - Mar 2020

  •Clean and organize dishes, glassware, utensils and pots •Assist in receiving and stocking supplies/products •Assist team with food preparation •Report any damages, maintenance problems or safety hazards to the supervisor •Clean and organize dishes, glassware, utensils and pots •Assist in receiving and stocking supplies/products •Assist team with food preparation •Report any damages, maintenance problems or safety hazards to the supervisor



Harbourfront Centre

• Canada
• Performing Arts
• 100 - 200 Employee

• Guest Services Representative

  • Oct 2012 - Mar 2020

  Provided basic chess lessons for 10 children from grades 1-6 Organized and supervised games to promote physical and social development Provided basic chess lessons for 10 children from grades 1-6 Organized and supervised games to promote physical and social development


Chotto Matte
• United Kingdom
• Restaurants
• 100 - 200 Employee
• Dishwasher

  • Jul 2019 - Dec 2019


Centennial College

• Canada
• Higher Education
• 1 - 100 Employee

• Guest Services Representative

  • Jan 2012 - Apr 2012

  • Coordinated requests to mail course calendars using College database • Provided prompt, courteous service, using my telephone conversation skills • Assisted guests with directions and information regarding programs and services • Welcomed students, staff and the community to open house events, providing information as needed, using my communication skills • Coordinated requests to mail course calendars using College database • Provided prompt, courteous service, using my telephone conversation skills • Assisted guests with directions and information regarding programs and services • Welcomed students, staff and the community to open house events, providing information as needed, using my communication skills



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Storefront Cashier

  • Jun 2011 - Aug 2011

  • Promoted specials and worked with food stations to enhance the guest experience • Increased sales by 50% through up-selling and cross-selling • Filled up to 60 front end orders for customers within an hour on a daily basis • Resolved customer complaints in a prompt and professional manner • Promoted specials and worked with food stations to enhance the guest experience • Increased sales by 50% through up-selling and cross-selling • Filled up to 60 front end orders for customers within an hour on a daily basis • Resolved customer complaints in a prompt and professional manner



Omega Direct Response Inc.

• Telecommunications
• 1 - 100 Employee

• Sales Representative

  • Feb 2010 - Apr 2010

  • Performed outbound calls to new and existing customers, promoting Omega’s credit protection plan • Adhered to an hourly quota of 2 sales an hour by handling up to 100 calls per day • Handled customer complaints regarding account discrepancies professionally • Worked in a large team setting • Performed outbound calls to new and existing customers, promoting Omega’s credit protection plan • Adhered to an hourly quota of 2 sales an hour by handling up to 100 calls per day • Handled customer complaints regarding account discrepancies professionally • Worked in a large team setting