Edzani Mundalamo
Technical liability consultant at Santam Insurance- Claim this Profile
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English -
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tshivenda -
Topline Score
Bio
Credentials
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short term insurance NQF level 4
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Experience
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Santam Insurance
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South Africa
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Insurance
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700 & Above Employee
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Technical liability consultant
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Jul 2016 - Present
Appointing assessorsAllocating ClaimsProfiling ClaimHandling Third party and broker querysSending Requirement letter to the third party and brokerUpdating third party and broker on claim
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Claims Handler
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Feb 2016 - Present
Handling claims Handle customer complains/queriesClaims processing registering of new claimsCustomer relationshipPayment to the SLA and NON SLA on a dail basisAllocation for paymentFollow up on claimsClose finalized claim Follow up on the payment older than 10 days to SLA and NON SLARecovery from SLA and NON SLA Update JDE allocation Creating JDE
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Learnership( claims handler)
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Mar 2015 - Present
Administration Assisting third partyAllocation of moneyFollow up on payments Claim administrator Closing finalized claims Recovery from third partyRequesting payment to be processed
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Office Administrator
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Jun 2014 - Feb 2015
Receiving script from exam centre Capturing Mark's Filing the marked script Receiving script from exam centre Capturing Mark's Filing the marked script
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Contact Center Agent
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Apr 2013 - Apr 2014
Outbound call Inbound Cold calling for sales administration Data capture Outbound call Inbound Cold calling for sales administration Data capture
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Education
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2015 - 2016
ARTG
certificate, short term insurance -
2013 - 2014
Training forces
Certificate, Contact center Management -
2010 - 2012
Jeppe college
Diploma in human resources management, Human resources management
Community
