Edyta Connerney
Senior Inspections Coordinator at CBRE Corporate Outsourcing- Claim this Profile
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Bio
Experience
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CBRE Business Services Organisation
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Poland
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Leasing Real Estate
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300 - 400 Employee
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Senior Inspections Coordinator
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Jan 2014 - Present
Senior Inspections Coordinator at present • Preparing and conducting Customer Service training for other departments • Producing handouts on Customer Care and handling difficult situations • Managing existing processes and recommending improvements • Regular meetings with internal and external clients to improve processes and set priorities Inspections Coordinator, 01.2014 – 09.2015 CBRE Corporate Outsourcing - Warsaw, Poland, • Arranged onsite property inspections in UK from Poland • Liaised with Estate Managers, Landlords, subtenants, and other third parties to make inspection arrangements • Tracked all requests • Met all customer call guidelines including service levels, handle time and productivity • Cooperated with other team members to avoid any failures or escalations • Solved complex customer issues • Adhered to all confidentiality requirements at all times Show less
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Education
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National College of Ireland
Certificate in Personnel Practice, HR -
University of Warsaw
Master of Andragogy (Adult Education), Education