Edwin Washington

Information Technology Specialist at Nevro
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Contact Information
us****@****om
(386) 825-5501
Location
Fairfield, California, United States, US
Skills

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5.0

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Eric Saindon

Edwin is a fantastic co-worker. When working on a task he puts all his effort in until it is finished. I have noticed that he excels under pressure which is a valuable trait in a work environment where everything can go wrong at once.

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Credentials

  • Cisco CWA (Certified Wan Administrator)
    Cisco
    Nov, 2013
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Feb, 2012
    - Nov, 2024

Experience

  • Nevro
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Information Technology Specialist
      • May 2022 - Present

  • Boyd Gaming
    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • PC Tech II
      • Jan 2014 - Oct 2022

      Networking, Help desk support, Troubleshooting, Wiring, Printers

    • PC Tech II
      • Jan 2014 - Oct 2022

      General IT Support

  • Care Fusion
    • Peoria, IL
    • IT Technician
      • Jun 2013 - Dec 2013

      • Upgrading Alaris System PC Unit or Module Software. • Alaris System PC Unit and Module Check-in/ Preventive Maintenance testing. • Pivot Table for Company Report, Keeping track of number of units by Asset Number. • Repair Alaris Units • Upgrading Alaris System PC Unit or Module Software. • Alaris System PC Unit and Module Check-in/ Preventive Maintenance testing. • Pivot Table for Company Report, Keeping track of number of units by Asset Number. • Repair Alaris Units

  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • PC Tech
      • Nov 2012 - Jun 2013

      • Prepared and presented technical proposals for clients. • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. • Served as operating system expert, providing technical support for entire organization. • Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups. • Repair Pc and Laptops • Build Pc to Specifications • Prepared and presented technical proposals for clients. • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. • Served as operating system expert, providing technical support for entire organization. • Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups. • Repair Pc and Laptops • Build Pc to Specifications

  • Care Fusion
    • Peoria, IL
    • IT Technician
      • Oct 2012 - Nov 2012

      • Upgrading Alaris System PC Unit or Module Software. • Transferring Network Configuration File to PC Unit. • Alaris System PC Unit and Module Check-in/ Preventive Maintenance testing. • Worked on Excel-sheet for preparing reports containing the details of the customers. • Pivot Table for Company Report, Keeping track of number of units by Asset Number. • Downloading Guardrails CQI Alert Logs. • Wireless Data Set Transfer with System Manager or Mobile System Manager. Show less

  • Caterpillar Inc.
    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Technical Consultant / Help Desk
      • Dec 2011 - Feb 2012

      • Customer inquiries involving some form of complaint. • Selling the company's products and services. • Handling inbound 150-200 calls weekly. • Replacing, repairing and troubleshooting PC repair and maintenance. • Diagnosing and resolving hardware, software, and end user problems in Windows. • Provide support and troubleshoot network problems. • Checked for network connectivity and troubleshoot errors. • Provided technical support for incoming calls. Show less

  • Adecco
    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Technical Consultant
      • Nov 2008 - Dec 2011

      • Prepared and presented technical proposals for clients. • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. • Served as operating system expert, providing technical support for entire organization. • Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups. • Prepared and presented technical proposals for clients. • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. • Served as operating system expert, providing technical support for entire organization. • Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups.

  • Caterpillar Inc.
    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Technical Consultant / Help Desk
      • May 2007 - Oct 2008

      • Handling inbound and outbound Calls about 100-150 calls Daily. • Replying to emails of the customers to resolve their query related to the Company products. • Providing information to customer about the product with Oral Communication. • Helping peers and colleges in their desktop hardware and software related issues. • Assisting colleges and peers in understanding EXCEL sheet and their software related issues. • Diagnosing and resolving hardware, software, and end user problems in Windows. • Provide support and troubleshoot network problems. • Provided technical support for incoming calls. Show less

  • Affina
    • Peoria, IL
    • Sales / Help Desk
      • Sep 2003 - Jan 2007

      Assisting customers in installation and repair of their desktops on call. • Assisting colleges and peers in repair and maintenance of their desktops. • Handling about 100- 150 calls daily. • Assisting colleges in Time Management Techniques for handling their calls. • Worked on Excel-sheet for preparing reports containing the details of the customers. • Worked for escalation team and handled unresolved and dissatisfied customers. • Giving the Production Support by increasing the up selling of the product of company. • Replacing, repairing and troubleshooting PC repair and maintenance. • Diagnosing and resolving hardware, software, and end user problems in Windows. • Provide support and troubleshoot network problems. • Troubleshot workstations with networking issues. • Checked for network connectivity and troubleshoot errors. Show less

Education

  • Southern Illinois University, Carbondale
    Bachelor's Degree, Mathematics
    2001 - 2004

Community

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