Edwin Diep
Computer System Analyst at CACI INTERNATIONAL- Claim this Profile
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Bio
Credentials
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The Secrets to Success at Work
LinkedInJan, 2021- Nov, 2024
Experience
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CACI INTERNATIONAL
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United Kingdom
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Personal Care Product Manufacturing
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1 - 100 Employee
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Computer System Analyst
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May 2021 - Present
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GEICO
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United States
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Insurance
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700 & Above Employee
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Local Area Network Technician
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Jun 2020 - Aug 2020
● Help users reset RSA Token, Windows login, and McAfee Security● Troubleshoot AnyConnect issues and virtual machines● Install computer and network systems following set procedures● Use Bomgar to remotely diagnose issues with customers● Resolve problems with computer and network systems● Use Azure Active Directory to extract user’s information● Provide solutions to users by identifying issues, research answers,and guide users through corrective steps. ● Help users reset RSA Token, Windows login, and McAfee Security● Troubleshoot AnyConnect issues and virtual machines● Install computer and network systems following set procedures● Use Bomgar to remotely diagnose issues with customers● Resolve problems with computer and network systems● Use Azure Active Directory to extract user’s information● Provide solutions to users by identifying issues, research answers,and guide users through corrective steps.
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Education
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2019 - 2023
George Mason University
Bachelor's degree, Information Technology -
2015 - 2019
Freedom High School
High School Diploma, Graduated
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