Edwin Montoya
Libray Page at Grand Rapids Public Library- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Advance Google Analytics
GoogleAug, 2020- Nov, 2024 -
Google Analytics for Beginners
GoogleAug, 2020- Nov, 2024 -
Google Analytics
GoogleAug, 2020- Nov, 2024 -
SEO Fundamentals
SEMrushAug, 2020- Nov, 2024
Experience
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Grand Rapids Public Library
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United States
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Libraries
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1 - 100 Employee
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Libray Page
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Feb 2019 - Present
• Helping patrons by effectively communicating to answer any questions or concerns.• Sorting, routing, and shelving library materials accurately and efficiently.• Display an in-depth knowledge of the library to helping customers • Helping patrons by effectively communicating to answer any questions or concerns.• Sorting, routing, and shelving library materials accurately and efficiently.• Display an in-depth knowledge of the library to helping customers
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Excelerate Gaming LLC
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United States
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Spectator Sports
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Social Media Manager
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Dec 2018 - Apr 2019
• Managed social media channels and developed content that actively interacted with the community.• Supported numerous teams and content creators to increase online reputation and promoted brand awareness across multiple communities.• Collaborated with marketing team to coordinate announcements, content, and schedules.• Analyzed social media analytics such as engagements and interactions from social trends and post within the industry to assist the company in foreshadowing potential trends.
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Phi Iota Alpha Fraternity, Inc.
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United States
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Non-profit Organizations
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1 - 100 Employee
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Information Technology Intern
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Feb 2018 - Aug 2018
• Assisted in data migration and the removal of the legacy database.• Organizing the data and providing a detailed report to current and future teams. • Assisted in data migration and the removal of the legacy database.• Organizing the data and providing a detailed report to current and future teams.
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Michigan State University
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United States
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Higher Education
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700 & Above Employee
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Service Center Representative
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Nov 2013 - Aug 2018
• Trained over 30+ new employees to deliver outstanding experiences and handle complex customer support and relations.• Effectively attended to residents by providing them a one-stop location for their needs and questions.• Performed administrative tasks for the residence and education housing services staff.• Operated alongside the residence and education housing services staff to provide students a safe learning environment. • Trained over 30+ new employees to deliver outstanding experiences and handle complex customer support and relations.• Effectively attended to residents by providing them a one-stop location for their needs and questions.• Performed administrative tasks for the residence and education housing services staff.• Operated alongside the residence and education housing services staff to provide students a safe learning environment.
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Mastronardi Produce
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Canada
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Food & Beverages
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700 & Above Employee
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Marketing and Events Intern
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May 2017 - Aug 2017
• Collected consumer data from multiple outlets to observe the effect of product in the marketplace.• Informed consumers by providing them with quality greenhouse growing practices to promote healthy living and innovative meal solutions. • Collected consumer data from multiple outlets to observe the effect of product in the marketplace.• Informed consumers by providing them with quality greenhouse growing practices to promote healthy living and innovative meal solutions.
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Education
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2012 - 2018
Michigan State University
Bachelor of Science (B.S.), Media and Information
Community
