Experience

Friday's

• Australia
• 1 - 100 Employee

• General Manager

  • May 2019 - Present



IHOP

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Aug 2010 - Present

  • Schedule and direct staff in daily work assisgnments to maximize productivity • Conduct daily pre-shift and weekly departmental meetings to ensure orginzational efficiency • Optimize profits by controlling food, beverage, and labor costs on a daily basis • Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met • Efficently resolve problems or concerns to the satsifaction of all involved parties • Assigned tasks and oversee the direction of employees to ensure compliance with food safety procedures and quality control guidelines • Performed resturant walk-throughs to gauge timeliness and excellent service quality • Hire, train, supervise and schedule kitchen and service staff Show less



IHOP

• Washington D.C. Metro Area

• Assistant Manager

  • Jan 1996 - Jan 2010

  • Coordinate with General Manager on training staff on new menu items • Monitor compliance with safety, sanitation, and food preparation standards • Develop and revise kitchen procedures to optimize work flow • Complied, analyzed, and interpreted financial data to develop accurate projections and ensure profitability • Held full accountability for kitchen and service teams • Coordinate with other managers to schedule staff and align operations with business and regulatory requirements • Conducted evaluations, coached staff, and guided recruitment and training Show less