IT Manager / Sr System Engineer

• Apr 2016 - Present

• Responsible to oversee IT, set strategies, make decisions, implement, maintain, support IT infrastructure.• Successfully coordinated, planned, and supervised company relocation which involved working with service providers, vendors, suppliers, server room setup, and network infrastructure installation.• Successfully migrated email services from Exchange On-premises to Microsoft 365 and setup on-premises Active Directory synchronization to Azure AD.• Implemented SharePoint Online for company department collaboration.• Improved voice communications and video conference meeting services by consolidating both, migrating on-premises VoIP PBX system to cloud-based hosted PBX. Providing high availability and zero-downtime during company relocation and better experience for remote employees. • Managed an annual budget for IT department and responsible for preparing yearly reports.• Highly involved in supporting the engineering team with testing and designing advanced computer system products for customer projects.• Directly involved in the installation and testing of simulator training platforms for on-site development and customer demos.• Supported the business development team by implementing a 4K resolution visual projection dome system and Helicopter cockpit control chair utilizing company 3D engine system for company tradeshows.• Supported product development by improving and redesigning one of the visual design custom systems.• Directly involved with the marketing team maintaining the company’s website and implementing the company’s main software download using AWS S3 hosting.• Responsible to safeguard and support export-controlled data and systems.• Responsible for creating security processes, policies, and procedures. Managing facility security system and employee/visitor access based on roles and areas. • Worked closely with vendors, service providers and property management to maintain facility and IT infrastructure. Show less

Systems Engineer / ISSM

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Systems Administrator / ISSM

• Aug 2012 - Aug 2014

Systems Administrator

• Mar 2003 - Jun 2012