Edwin Balmori Marquez Mendez

Salesforce QA at Go Go Academy
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Contact Information
us****@****om
(386) 825-5501
Location
San Salvador, San Salvador, El Salvador, SV

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Bio

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Credentials

  • Salesforce Certified Platform App Builder
    Salesforce
    Aug, 2023
    - Oct, 2024
  • Salesforce Certified Associate
    Salesforce
    May, 2023
    - Oct, 2024

Experience

  • Go Go Academy
    • El Salvador
    • E-Learning Providers
    • 1 - 100 Employee
    • Salesforce QA
      • Jul 2023 - Present

      Responsable for testing and ensuring the quality of salesforce applications and solutions within Go Go Academy.🚀Main responsibilities:✅ Identify and report defects or issues found during testing and work closely with developers to solve them.✅Design and execute test plans, test cases, etc.

    • Asesor académico
      • Jan 2020 - Jun 2023

      Coordinador general de servicios administrativos de Go Go Academy El Salvador.

  • TELUS International Central America
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Quality Assurance Analyst
      • Dec 2020 - Present

      Skills developed:✅ Customer service experience✅ Leadership✅ Team work✅ Results oriented✅Communications

    • Customer service Representative
      • Jan 2017 - Dec 2020

      Provide excellent customer support and ensuring customer satisfaction.

Education

  • Universidad de El Salvador
    Lic. Lenguas modernas:Especialidad en francés e inglés, ciencias y humanidades
    2014 - 2019
  • Simplilearn Alumni
    Salesforce Administrator & App Builder
    2023 - 2023
  • Trailhead by Salesforce
    Salesforce administrator
    2023 -

Community

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