Edward Reese

Technology Systems Specialist at United Water Conservation District
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Languages
  • German Professional working proficiency
  • English Full professional proficiency

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5.0

/5.0
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Gabriel Brooks

Edward Reese made great use of his extensive technical knowledge and experience to improve, maintain and support the IT infrastructure of NCTP Det San Pedro, where he served with distinction as Leading Petty Officer of the Operations Department. Some of his accomplishments included: -Flawless migration to a Windows 2003 Active Directory network, followed by meticulous support of users and resources, and improved availability and security. Supported 40 users, 8 workstations, 4 laptops, 2 printers, and 2 servers. -Developed network management plan, policy, and procedure, as well as reporting real-time equipment status, tracking of service requests, and network performance metrics. Edward Reese was an invaluable part of our team. His technical skills, attention to detail, and team player attitude were instrumental in our success and I highly recommend and endorse him. Chief Gabriel Brooks Training Chief, NCTAMS Det San Diego

Gabriel Brooks

Petty Officer Reese is one of the most reliable, knowledgeable, and efficient sailors, I have had the pleasure to work with. He provides an outstanding example to his junior sailors with his hard work, forward planning, and attention to detail. * When our unit was unexpectedly moved into a new space, he quickly adapted, put together a team, and we were back in business within four hours. * PO Reese also designed and implemented a new installation of four multilinked dial-up connections, providing communications capability to the unit's still critical legacy network. * Developed new 'Slipstream' process for more efficiently setting up workstations, training his junior sailors, and improving overall information systems availability for 39 sailors and 6 officers. PO Reese is a smart, efficient sailor with broad and in depth IT knowledge and experience. He will make an excellent member of any team!

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Credentials

  • Communication Foundations
    LinkedIn
    Jun, 2021
    - Sep, 2024
  • FEMA IS-00100.c Incident Command System (ICS)
    FEMA
    Aug, 2018
    - Sep, 2024
  • FEMA IS-00700.a National Incident Management System (NIMS)
    FEMA
    Dec, 2017
    - Sep, 2024
  • Information Systems Technician
    United States Merchant Marine Academy
    Jul, 2006
    - Sep, 2024
  • Computer Networking
    United States Merchant Marine Academy
    Aug, 2004
    - Sep, 2024
  • Security Center - Synergis Technical Certification - SC-STC-001-5.11
    Genetec
    Oct, 2022
    - Sep, 2024
  • Security Center - Omnicast Technical Certification - SC-OTC-001-5.10
    Genetec
    Jun, 2022
    - Sep, 2024
  • Guard Card - Power to Arrest
    Bureau of Security and Investigative Services
    May, 2018
    - Sep, 2024
  • Computer Service Technician
    -

Experience

    • United States
    • Water Supply and Irrigation Systems
    • 1 - 100 Employee
    • Technology Systems Specialist
      • Apr 2022 - Present
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Supervisor, Global Security Communications Center
      • Sep 2018 - Apr 2022

      Supervise GSOC staff in all aspects, Develop and provide training programs, Provide OJT, Leader-/ Mentor-ship, Develop GSOC policies and procedures, Develop and maintain Business Unit partnership, Generate monthly and annual reports, Provide data analytics and context.

    • Shift Lead, Global Security Communications Center
      • Nov 2015 - Sep 2018

      Dispatcher training and retraining on policies and procedures.Develop, review and revise GSOC SOPs and SOGs.Accurate and thorough record keeping.Acting subject matter expert.Enterprise threat assessment and analysis.Supporting GSCC Specialists in supporting business partners and collaboration.Create, maintain and optimize GSOC personal scheduleCollaborate with business partners regarding security needs and GSOC supportInternational employees support enterprise wide for Disney Travel Show less

    • Dispatcher, Security Communications Center
      • Jan 2005 - Nov 2015

      Communications Dispatcher perform a full range of radio and telephone operational duties in this 24-hour facility. Dispatchers are required to process and prioritize incoming calls for Emergencies and Employee/ Guest assistance.Uses a computer-aided dispatch system (RIMS), receive emergency calls from the public requesting police, fire, medical or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures. Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units. Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding guest registration, employee contacts and access requests, and provides pertinent data. Monitor several complex public safety radio frequencies. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Show less

    • United States
    • Design Services
    • Webmaster
      • Apr 2013 - Apr 2015

      Webmaster, Web Design, Web Development, Wordpress, etc Webmaster, Web Design, Web Development, Wordpress, etc

    • United States
    • Computer Networking Products
    • Webmaster
      • Apr 2013 - Apr 2015

      Webmaster, Web Design, Web Development, Wordpress, etc Webmaster, Web Design, Web Development, Wordpress, etc

    • United States
    • IT Services and IT Consulting
    • Webmaster
      • Jun 2005 - Apr 2015

      Webmaster, Web Design, Web Development, Wordpress, etc Webmaster, Web Design, Web Development, Wordpress, etc

    • Consumer Services
    • Product Reviewer: CPU HSF / Cooling
      • Nov 2010 - Nov 2013

      Consumer and enthusiast product testing and reviews: Computer CPU Cooler / Heatsink performance testing. Development of accurate and repeatable testing and measuring procedures and protocols. Analyze and verify data to accurately reflect testing results. Visual and commentary representation of analytical data and results. Consumer and enthusiast product testing and reviews: Computer CPU Cooler / Heatsink performance testing. Development of accurate and repeatable testing and measuring procedures and protocols. Analyze and verify data to accurately reflect testing results. Visual and commentary representation of analytical data and results.

    • IT2
      • Sep 2010 - Dec 2010

      Information System Administration, Network Management, Active Directory Management, Computer Network infrastructure maintenance, Desktop/ Laptop maintenance.

    • Network Administrator
      • Jan 2002 - Oct 2010

      Information System Administration, Network Management, Active Directory Management, Computer Network infrastructure maintenance, Desktop/ Laptop maintenance.

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Security Officer/ Shift Lead/ Supervisor/ Asset and Bank Protection
      • Jun 2002 - Dec 2004

      Loss Prevention, Access Control, Physical Security, Executive Protection, Asset Protection, Event Security, Bank Protection, Armed, Power to Arrest Loss Prevention, Access Control, Physical Security, Executive Protection, Asset Protection, Event Security, Bank Protection, Armed, Power to Arrest

    • Cameroon
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Support Technician
      • Mar 1998 - Nov 1998

      Creating and Managing user accounts, Server maintenance, network maintenance, printer, fax, copier maintenance, enterprise back up, new projects, customer support/ service, computer and network equipment inventory, VPN, workstation setup and maintenance, etc Creating and Managing user accounts, Server maintenance, network maintenance, printer, fax, copier maintenance, enterprise back up, new projects, customer support/ service, computer and network equipment inventory, VPN, workstation setup and maintenance, etc

Education

  • California Coast University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2019 - 2023
  • Pasadena City College
    Associate’s Degree, Computer Science
    2015 - 2019
  • Naval Reserve Professional Development Center
    Naval Reserve Information Systems Administrator, Information Systems Administrator
    2005 - 2005
  • Global Maritime and Transportation School
    Certificate, Computer Networking
    2004 - 2004
  • Werner-von-Siemens-Schule Frankfurt
    Communication Electronics Technician, Communication Electronics
    1992 - 1996

Community

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