Edward D. Picon

Gifts Processing and Data Information Systems Specialist at Palm Beach State College Foundation, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
West Palm Beach, Florida, United States, US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Gifts Processing and Data Information Systems Specialist
      • Apr 2023 - Present

      West Palm Beach, Florida, United States

    • United States
    • Higher Education
    • 700 & Above Employee
    • Technology Senior Specialist
      • Apr 2022 - Jan 2023

      Broward UP Promise Neighborhoods Grant: • Provided Information Technology support by meticulously researching IT related technologies and creating data driven documentation in support of current trends thereby improving productivity by 25%. • Assisted directors as well as staff with any requests that were IT related and provided them with the most accurate and up to date information based on their current IT technology needs thereby improving productivity by 25%. • Established… Show more Broward UP Promise Neighborhoods Grant: • Provided Information Technology support by meticulously researching IT related technologies and creating data driven documentation in support of current trends thereby improving productivity by 25%. • Assisted directors as well as staff with any requests that were IT related and provided them with the most accurate and up to date information based on their current IT technology needs thereby improving productivity by 25%. • Established relationships with the IT department at the college to ensure that IT-delivered services and end-user productivity goals were understood and met thereby improving productivity by 20%. Key Achievements: Provided accurate IT research and analysis information thereby improving productivity by 25% and provided exceptional IT support.

    • Administrative Technology Support Specialist/Tutor
      • May 2021 - Apr 2022

      Davie, Florida, United States TRIO SSS Program: • Provided Information Technology and Database Management support by meticulously entering biographical information into the organization’s existing database thereby helping to improve data integrity by 25%. • Provided quality assurance and quality control of information entered by helping to identify and correct discrepancies in a timely and efficient manner thereby improving time and efficiency by 20%. • Provided Computer Technology tutoring… Show more TRIO SSS Program: • Provided Information Technology and Database Management support by meticulously entering biographical information into the organization’s existing database thereby helping to improve data integrity by 25%. • Provided quality assurance and quality control of information entered by helping to identify and correct discrepancies in a timely and efficient manner thereby improving time and efficiency by 20%. • Provided Computer Technology tutoring services to students in the Trio SSS ESL Program improving academic achievement by 20%. Key Achievements: Completed assigned projects in record time by improving data integrity and efficiency by 25%.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Data Entry Support Specialist
      • Feb 2020 - Feb 2020

      Hollywood Broward Regional Health Planning Council: • Provided data entry support by meticulously entering biographical information into the organization’s existing database helping to improve data integrity. • Provided quality assurance and quality control of information entered by helping to identify and correct discrepancies in a timely and efficient manner. Key Achievements: Completed assigned project in record time by improving data integrity and efficiency by 20%.

    • Senior Accounting & Data Information Systems Specialist
      • Jan 2006 - May 2019

      Fort Lauderdale, FL • Maintained the Foundation’s non-profit fundraising database by using our organization’s existing database and accounting software helping to improve day to day operations by 20%. • Provided research, quality assurance, and quality control of information entered it into our department’s existing database system improving data integrity by 25%. • Collaborated with the Database Administrator to troubleshoot operational issues as needed helping to resolve usage issues… Show more • Maintained the Foundation’s non-profit fundraising database by using our organization’s existing database and accounting software helping to improve day to day operations by 20%. • Provided research, quality assurance, and quality control of information entered it into our department’s existing database system improving data integrity by 25%. • Collaborated with the Database Administrator to troubleshoot operational issues as needed helping to resolve usage issues, improve and minimize errors by 20% • Developed a better more efficient recordkeeping system helping to ensure proper document record keeping and retrieval. Key Achievements: I in conjunction with the Database Manager improved the reliability and accessibility of data by over a 50% margin; this helped to efficiently streamline the data for it to better serve those within the department. Show less

    • Computer Support Specialist
      • Aug 2005 - Jan 2006

      Miami Lakes, FL • Performed a total of 10 to 12 administrative tasks per day and provided exceptional administrative support as needed helping to improve overall office efficiency. • Provided technical support for a 4 workstation LAN within the office, including periodic network backups, troubleshot hardware and software issues helping to avoid any tech related issues. • Monitored and streamlined network backups as well as software upgrades on a daily basis improving workstation… Show more • Performed a total of 10 to 12 administrative tasks per day and provided exceptional administrative support as needed helping to improve overall office efficiency. • Provided technical support for a 4 workstation LAN within the office, including periodic network backups, troubleshot hardware and software issues helping to avoid any tech related issues. • Monitored and streamlined network backups as well as software upgrades on a daily basis improving workstation efficiency by 25%. • Installed computer software and hardware, and digitized legal documents on a daily basis. Key Achievements: Improved the organization and efficiency of the office by 35% by implementing and creating a new set of Office policies and procedures. Show less

    • Computer Support Technology Lab Assistant
      • Aug 2004 - Aug 2005

      Pembroke Pines, FL • Performed a total of 5 to 10 administrative tasks per day and provided exceptional administrative support as needed helping improve overall office efficiency. • Assisted a total of 2 to 3 professors in the Office Systems Technology Department helping them to focus more on the material being taught in class. • Supervised and assisted a diverse population of students in the Computer Lab with approximately 15 to 25 students at a given time helping them to better… Show more • Performed a total of 5 to 10 administrative tasks per day and provided exceptional administrative support as needed helping improve overall office efficiency. • Assisted a total of 2 to 3 professors in the Office Systems Technology Department helping them to focus more on the material being taught in class. • Supervised and assisted a diverse population of students in the Computer Lab with approximately 15 to 25 students at a given time helping them to better understand future computer related concepts. • Provided assistance and tutoring to approximately 30 to 35 students in all aspects of Office Systems Technology courses helping better prepare them to pass the certification exams and increase their test scores by 10 points. Key Achievements: Commended by faculty and staff for assisting students both in class and in the Computer Lab. Show less

Education

  • Florida State University
    Bachelor of Science - BS, Computer Science with a minor in mathematics
  • Broward Community College
    Associate of Arts degree, Computer Engineering
  • Broward Community College
    Associate of Science degree, Computer Information Technology

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