Edward Waithaka Maina
Head,Sales and Operations at iWorth Technologies Limited- Claim this Profile
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French -
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English Full professional proficiency
Topline Score
Bio
Credentials
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Lead Auditor-Occupation Health and Safety
Bureau Veritas
Experience
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iWorth Technologies Limited
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Kenya
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IT Services and IT Consulting
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1 - 100 Employee
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Head,Sales and Operations
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Sep 2022 - Present
Reporting to the CEO, this role is responsible for bringing the company closer to its business customers with focus on end to end service delivery for the best experience. •Leading strategy development and execution to ensure the company remains ahead in Digital Revolution while delivering shareholder value. • Maintaining the company's command of revenue and market leadership across all key product and services lines in a highly competitive Information Technology market • Setting up of the Technology Division which delivers dedicated IT Solutions to the Corporate, Education Institutions(Universities,Colleges,Schools)Hospitality,Health and public sector. •Champion and led the transformation of the company from technical sales company only to a Converged Business through entry into the IT Managed Services and Support business. •Through a relentless focus on customer innovation and service delivery, to grow the enterprise business to make iWorth Technology the leading Smart Digital Solutions provider in Kenya. Show less
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iSON Technologies - Leading IT Company in Africa and Middle East
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Nigeria
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IT Services and IT Consulting
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300 - 400 Employee
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Senior Business Processes Engineer-ISO
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Jul 2014 - Oct 2022
Business Processes Improvement Expert,7 yrs Plus Experience,Certified Lead Auditor-QMS &OHS, Licensed Technical Personnel with Communication Authority of Kenya( CAK)Compliance and Control : Internal and External Policies (Government,Clients and Regulatory AuthoritiesLead in Business Process Improvements Programs across the Organisation and affiliates.Participation in contract reviews with Legal team and business development including advising on requested modifications to firm’s standard contracts;Evaluations, recording and management of potential conflicts of interest, ethics within the company in conjunction with Legal team.Conducting risk management (Quality,Safety,Health,Information Security,Environmental) trainings to firm’s employees and keeping them updated on development in risk management policies, processes and procedures;Assist with the development and implementation of the firm's risk management policies, processes and procedures,work instructions,guidelines and manuals.Respond to queries raised by staff in a timely manner;Advise on and monitor compliance with various laws,regulation and policies by the firm, its people and clients;Carrying out internal risk management compliance reviews and preparing reports to management; andReporting to Vice President,Operations and Delivery,Anglo Show less
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ISO Analyst
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Aug 2012 - Jul 2014
Management Representative of the organisation on Quality mattersImprove our working way of life to ensure the organisation got ISO Certified.Analyzing systems and processes and come up with efficient solutionsInitiating Training and Learning development programsPlanning and facilitating Audits and Process improvement programsSpearheading improvement opportunities
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LINKSOFT COMMUNICATIONS SYSTEMS LTD
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Telecommunications
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100 - 200 Employee
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Group HR Administrator
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Apr 2011 - Aug 2012
Summary •Oversee Linksoft Group Administration Services •Management Representative of ISO for the Company:Represent the company on all ISO related matters(Quality,Information Security,Safety,Health & Environment,Ethics), Internal and External Audits •Manage Quality,Safety, Health and Environment ,Develop Policies,processes and procedures,Offer Internal training, •Oversee Corporate Social Responsibility for the Linksoft Group .......................................................................................................... Achievements as Management Representative-ISO: Linksoft Group Of Companies - Designed and implemented continuous process improvement systems, individual/functional performance management systems, vendor relationship management and knowledge management facilitation. -Ensured that processes needed for the Quality Management System (QMS) were established, implemented and maintained. - Assessed organizational development status, developed company Quality Policy and Quality Plan, and organized the Change Management team which significantly improved communications and teamwork. - Reported to top management on the performance of the QMS and any need for improvement. - Ensured the promotion of awareness of customer requirements throughout the organization - Analyzed requirements for new systems implementation and established business/systems process teams which ensured rapport and understanding of requirements and risks in each area. Reduced scope changes and training requirements by about 50%. - Liaised with the external assessment body on all matters related to the external accreditation process. Achievements as a Manager, Quality, Safety, Health and Environment- Linksoft -Over all responsible to the Management at site level for any advice on HSE. Provide HSE leadership and technical expertise to company and sub contractor’s personnel to continuously improve HSE Show less
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Safaricom PLC
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Kenya
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Telecommunications
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700 & Above Employee
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HR Administrator,Recruitment and Information Management
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May 2010 - Feb 2011
HR Recruitments and Employees confirmations HR Recruitments and Employees confirmations
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Education
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2011 - 2013
Daystar University
Master of Business Administration (M.B.A.), Marketing -
2003 - 2008
Moi University
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
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