Edward Tshikane

Communications Specialist at Platinum Life
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Contact Information
us****@****om
(386) 825-5501
Location
ZA

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Communications Specialist
      • Nov 2019 - Present

      - Providing excellent customer service to callers by answering inquiries, addressing concerns, and ensuring client retainership. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Provide assistance to customers with technical issues related to the company's products or services - Developed external communication in line with the company's business strategy and marketing mission. - Providing excellent customer service to callers by answering inquiries, addressing concerns, and ensuring client retainership. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Provide assistance to customers with technical issues related to the company's products or services - Developed external communication in line with the company's business strategy and marketing mission.

    • Freelance Marketing Agent
      • Nov 2014 - Present

      - Developing and executing marketing strategies. - Analyzing and reporting on campaign performance. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Providing clients with effective and more advanced marketing strategies that will help in growing the brand. - Using social media to create a great clientele pool. - Developing and executing marketing strategies. - Analyzing and reporting on campaign performance. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Providing clients with effective and more advanced marketing strategies that will help in growing the brand. - Using social media to create a great clientele pool.

    • Communications Specialist and Marketing
      • Jul 2018 - Oct 2019

      - Gathered information to determine the potential sales of the company's product or service. - Measured and assessed customer and employee satisfaction. - Reviewed campaigns to assess the success of each and progress against targets to help marketing leaders proactively adjust strategies. - Helped advertisers identify optimal strategies based on a current and thorough understanding of the market. - Gathered information to determine the potential sales of the company's product or service. - Measured and assessed customer and employee satisfaction. - Reviewed campaigns to assess the success of each and progress against targets to help marketing leaders proactively adjust strategies. - Helped advertisers identify optimal strategies based on a current and thorough understanding of the market.

    • Marketing and Sales Executive
      • Jun 2017 - Nov 2017

      - Exceeded sales and marketing goals through effective marketing campaigns and great work ethic - Maintained energy and enthusiasm in a fast-paced environment - Completed paperwork, recognizing discrepancies and promptly addressing them for resolution. - Oversaw and monitored advertising costs against budgets. - Exceeded sales and marketing goals through effective marketing campaigns and great work ethic - Maintained energy and enthusiasm in a fast-paced environment - Completed paperwork, recognizing discrepancies and promptly addressing them for resolution. - Oversaw and monitored advertising costs against budgets.

    • South Africa
    • Computers and Electronics Manufacturing
    • 300 - 400 Employee
    • Administration Assistant and Sales
      • Oct 2013 - May 2014

      - Maintained up-to-date knowledge about products and promotions. - Addressed customer complaints and questions to increase satisfaction. - Followed up on customer leads, developed mail lists, and performed cold calls. - Provided solutions, recommendations, and replacements with empathy and positive feedback. - Maintained up-to-date knowledge about products and promotions. - Addressed customer complaints and questions to increase satisfaction. - Followed up on customer leads, developed mail lists, and performed cold calls. - Provided solutions, recommendations, and replacements with empathy and positive feedback.

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Honors, Integrated Cooperate Communications
    2022 - 2024
  • University of Johannesburg
    BA Film and Communications, Communication and Media Studies
    2015 - 2018

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