Edward Tshikane
Communications Specialist at Platinum Life- Claim this Profile
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Bio
Experience
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Platinum Life
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United States
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Insurance
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1 - 100 Employee
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Communications Specialist
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Nov 2019 - Present
- Providing excellent customer service to callers by answering inquiries, addressing concerns, and ensuring client retainership. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Provide assistance to customers with technical issues related to the company's products or services - Developed external communication in line with the company's business strategy and marketing mission. - Providing excellent customer service to callers by answering inquiries, addressing concerns, and ensuring client retainership. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Provide assistance to customers with technical issues related to the company's products or services - Developed external communication in line with the company's business strategy and marketing mission.
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Freelance Marketing Agent
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Nov 2014 - Present
- Developing and executing marketing strategies. - Analyzing and reporting on campaign performance. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Providing clients with effective and more advanced marketing strategies that will help in growing the brand. - Using social media to create a great clientele pool. - Developing and executing marketing strategies. - Analyzing and reporting on campaign performance. - Developing marketing materials, such as brochures, flyers, social media posts, and email campaigns. - Providing clients with effective and more advanced marketing strategies that will help in growing the brand. - Using social media to create a great clientele pool.
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Communications Specialist and Marketing
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Jul 2018 - Oct 2019
- Gathered information to determine the potential sales of the company's product or service. - Measured and assessed customer and employee satisfaction. - Reviewed campaigns to assess the success of each and progress against targets to help marketing leaders proactively adjust strategies. - Helped advertisers identify optimal strategies based on a current and thorough understanding of the market. - Gathered information to determine the potential sales of the company's product or service. - Measured and assessed customer and employee satisfaction. - Reviewed campaigns to assess the success of each and progress against targets to help marketing leaders proactively adjust strategies. - Helped advertisers identify optimal strategies based on a current and thorough understanding of the market.
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Marketing and Sales Executive
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Jun 2017 - Nov 2017
- Exceeded sales and marketing goals through effective marketing campaigns and great work ethic - Maintained energy and enthusiasm in a fast-paced environment - Completed paperwork, recognizing discrepancies and promptly addressing them for resolution. - Oversaw and monitored advertising costs against budgets. - Exceeded sales and marketing goals through effective marketing campaigns and great work ethic - Maintained energy and enthusiasm in a fast-paced environment - Completed paperwork, recognizing discrepancies and promptly addressing them for resolution. - Oversaw and monitored advertising costs against budgets.
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Core Group Southern Africa
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South Africa
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Computers and Electronics Manufacturing
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300 - 400 Employee
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Administration Assistant and Sales
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Oct 2013 - May 2014
- Maintained up-to-date knowledge about products and promotions. - Addressed customer complaints and questions to increase satisfaction. - Followed up on customer leads, developed mail lists, and performed cold calls. - Provided solutions, recommendations, and replacements with empathy and positive feedback. - Maintained up-to-date knowledge about products and promotions. - Addressed customer complaints and questions to increase satisfaction. - Followed up on customer leads, developed mail lists, and performed cold calls. - Provided solutions, recommendations, and replacements with empathy and positive feedback.
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Education
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University of South Africa/Universiteit van Suid-Afrika
Honors, Integrated Cooperate Communications -
University of Johannesburg
BA Film and Communications, Communication and Media Studies