Experience

PT Academy

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Trainee Personal Trainer

  • Jan 2022 - Present



Office Shoes

• United Kingdom
• Retail
• 500 - 600 Employee

• Store Manager

  • Nov 2018 - Present



Meehan Football Consultants

• Director / Owner

  • May 2011 - Feb 2022

  working in a consultative capacity to advise football clubs on ways of improving revenue streams, merchandising, marketing and promotion of retail arms. working in a consultative capacity to advise football clubs on ways of improving revenue streams, merchandising, marketing and promotion of retail arms.



J D Wetherspoon

• United Kingdom
• Hospitality
• 700 & Above Employee

• Management Team

  • Jun 2016 - Oct 2018

  Responsible for Managing a team of up to 25 employees on shift between the Bar and Kitchen. Running busy shifts to maximise staff performance and sales on a busy £60K per week site. Also responsible for management of stock, line cleaning, staff training and development. Project manager for stock control with a strong focus on spirits to ensure no stock losses within this area. I trained 5 associates and helped them to develop and move on to Team Leader and Shift Leader. Responsible for Managing a team of up to 25 employees on shift between the Bar and Kitchen. Running busy shifts to maximise staff performance and sales on a busy £60K per week site. Also responsible for management of stock, line cleaning, staff training and development. Project manager for stock control with a strong focus on spirits to ensure no stock losses within this area. I trained 5 associates and helped them to develop and move on to Team Leader and Shift Leader.



Fashion-Recruit

• United Kingdom
• Staffing and Recruiting

• Business Development Recruitment Manager

  • May 2015 - Jun 2016

  I was responsible for reporting directly to the Managing Director, lead generation, site visits using PowerPoint presentations an writing up of marketing material for new prospects and marketing of the social media arms, twitter and Facebook. I also reviewed candidate CV's and screened them prior to interview in order to achieve maximum slaes and achieve K.P.I's I was responsible for reporting directly to the Managing Director, lead generation, site visits using PowerPoint presentations an writing up of marketing material for new prospects and marketing of the social media arms, twitter and Facebook. I also reviewed candidate CV's and screened them prior to interview in order to achieve maximum slaes and achieve K.P.I's



LG

• 300 - 400 Employee

• Call Centre Supervisor

  • Mar 2014 - May 2015

  Promoted after 4 months from the Mobile Customer Support Team. Lead the email customer care team to achieve a 5% icrease in CSI from 80% to the companies new target of 85% within 6 weeks. I also dealt with HR matters including disciplinary hearings, recruitment, staff appraisals and performance reviews and managing attendance. I was able to coach and develop employees to progress and achieve promotion within the call centre up to Level 1 agents. In the absence of the call centre manager my average SLA for calls being answered within 20 seconds was 98% something that I am really proud of and was regularly congratulated by the Directors for.



Goals Soccer Center

• Assistant Manager

  • May 2012 - Feb 2014

  Had responsibility for following up on and closing sales leads and achieving 100% pitch hire occupancy during the week. I managed the Bar and Children's parties and helped to increase sales within both areas by 25% through continued outreach activity and building relationships with existing customers and contacting local businesses to use the facilities at Goals Ipswich. I project managed the Function Hire as a priority as this was an area that the centre had been missing and this was great for sales growth within the bar and this naturally filtered through to pitch bookings.



virgin media

• Swansea, Lakeside Essex, Piccadilly London, High Street Kensington , Colchester

• Assistant Manager

  • Oct 2005 - Apr 2012

  Promoted in 3 weeks to supervisor, 6 months to sales manager, 2 years to assistant manager. Grew sales by 125% on pay monthly contracts through PIP management, motivating team and also invited to drinks with CEO Alan Gow (now back with Virgin Media) based on performance and results with exceeding sales targets. I involved my team within the business and assigned areas of responsibility in order for them to feel that they were having a big impact on the business. I coached the team using the GROW model to help them to achieve and exceed sales target. 5 of my employees went on to senior positions including Marketing Manager, Assistant Manager and Store Manager. I am a real people person and believe that leading by example and getting the best out of the team can help any business growth. I was very self motivated and self improvement lead me to achieve some great results at Virgin Media.



NEXT RETAIL LIMITED

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales Manager

  • Sep 2002 - Oct 2005



Disney Store

• United States
• Retail
• 700 & Above Employee

• Sales Lead (Cast Member)

  • Sep 1998 - Aug 2002