College Counselor

• Jun 2014 - Present

Special Assistant to the President for Student Success

• Jul 2011 - Jun 2014

The SAPSS serves as a direct arm of the President's office working on key areas to help improve the College's retention, progression towards a degree, graduation rates and identifying changes/enhancements college-wide to improve the overall degree student experience.Working parallel to but independent of, the College's divisional structure, the SAPSS engages people across operational boundaries of the College with an eye toward creating new partnerships that will contribute to the core goal of student success. Show less

Vice President, Enrollment Management

• Apr 1998 - Jul 2011

Responsible for the Enrollment Management Division which includes Admissions, Financial Aid, Registration and Student Affairs. As VPEM I instituted programs, policies, processes and procedures in the recruitment and retention of students that resulted in a 41% increase in enrollment between 1998 and 2010. In addition during that same time period the College improved it's first to second year retention from 65% in 1997 to 83% in 2010 and the six year graduation rate more than doubled. Among the programs that were implemented during my vice presidency included but are not limited to the following; implementation of a new student information system, online registration, a paperless financial aid operation, a career services office, a counseling center, the reintroduction of campus housing, a learning resource center, surveys of student and faculty satisfaction, Honors at Entrance Program. From 1998 to 2010 admissions applications tripled and a new system that allowed students to electronically upload their portfolios was implemented. Show less

Dean of Enrollment Management

• Jun 1992 - Apr 1998

Responsible for undergraduate admissions and financial aid. Developed marketing strategies and publications. Implemented the installation of the Banner Student Information System. Implemented the Student Ambassador Program and special events program. Established Outreach Team that included Alumni and Emeriti Faculty.Increased the number and quality of new students each year Responsible for undergraduate admissions and financial aid. Developed marketing strategies and publications. Implemented the installation of the Banner Student Information System. Implemented the Student Ambassador Program and special events program. Established Outreach Team that included Alumni and Emeriti Faculty.Increased the number and quality of new students each year

Dean of Admissions

• Jan 1990 - Jun 1992

When I was hired by Gonzaga the University had experience a downturn in new student enrollment. My charges included but were not limited to the following; increase new student enrollment, increase the efficiency of the admissions operation, improve the morale of the Admissions Staff, provide additional training and professional development for the Admissions Staff, establish a closer working relationship with financial aid, student affairs and the academic deans. During the two years that I served Gonzaga University all the charges listed above were fulfilled. Show less

Director of Outreach Services

• Jun 1984 - Jan 1990

I was hired as Coordinator of School Relations. As the University began to look at recruitment and retention issues in a systematic way I became part of the Enrollment Planning Committee. We instituted a merit scholarship program and began promoting the honors program as a way to encourage Nevada's best and brightest high school graduates and community college transfers to enroll at the University. I created an Outreach Team that included Faculty and Staff so that the University could make more school visits, participate in more college fairs and college nights, and put on more special events. I also oversaw the Student Ambassadors and worked closely with the academic and student services departments. I was promoted from Coordinator of school Relations to Director of Outreach Services. Show less

School Counseling Intern

• Sep 1987 - Jun 1988

While pursuing my Master's degree in Counseling and Educational Pyschology at the University of Nevada, Reno I served my counseling intenship at Reed High School in Sparks, Nevada. I was under the supervision of Reed's Director of Counseling, Susan Rusk. Because of my unique set of skills and experience in college search and selection,counseling and financial aid it was decided that I would serve my internship by keeping the career and counseling center open in the evenings. Students and parents could make appointments or drop in to talk about the college search process, admissions process, financial aid as well as other topics regarding education or training beyond secondary school. While the bulk of the work that I did was in the areas listed above I also dealt with students and parents who were facing other life issues. It was through this internship that I gained experience in both transactional advising (how to do things) as well as transformational advising (how to look at what you are doing now and what you can do in the future to impact your life path). This experience also gave me experience in personal counseling and allowed me to work with the high schools' counseling staff on issues that were impacting students' lives. Show less

Acting Director of Financial Aid, Director of Student Recruitment

• 1981 - 1984

I was initially hired as the Associate Director of Financial Aid.Three months after I was hired the Dean of Admissions and Financial Aid went on sabbatical. At that point I was promoted to Acting Director of Financial Aid. I was repsonsible for all Financial Aid operations, supervised a staff of 7, filed the FISOP/FISAP, oversaw all the Title IV programs and was the representative of the Financial Aid Office on a number of committees and boards. When the Dean returned from sabbatical I was asked to direct the Admissions Office student recruitment program. In addition to travel, presentations and special events I also packaged new student financial aid and worked with campus housing on housing placements. I also was Co-Director of Freshmen Camp. Show less

Director of Admissions and Financial Aid

• Jul 1980 - Jul 1981

Responsible for overseeing all undergraduate admissions and financial aid programs, policies, processes, and procedures. Worked closely with international students in recruitment and credential evaluation. Outreach to high schools and community colleges in the primary, secondary and tertiary markets. Development of promotional publications and other materials. Represented the College to external constituencies. Responsible for overseeing all undergraduate admissions and financial aid programs, policies, processes, and procedures. Worked closely with international students in recruitment and credential evaluation. Outreach to high schools and community colleges in the primary, secondary and tertiary markets. Development of promotional publications and other materials. Represented the College to external constituencies.

Associate Director of Admissions

• 1974 - 1980

I began my career at Whittier College which is also my alma mater. I was hired as an Admissions Counselor. After two years I was promoted to Assistant Director and two years after that to Associate Director. My duties included high school and community colleges vistis. My territories included: the San Fernando Valley, CA, The Central Valley, CA, San Diego, CA, The Middle Atlantic States, the Southeast and the Pacific Northwest. In addition I did international travel on behalf of the College. In addition to working with applicants, their parents and counselors I was the office contact for the financial aid and athletic departments. I also oversaw special events such as Open House and Campus Days. I also staffed the Faculty Admissions Committee. While I was on staff the Admissions Office met or exceed its goal each year. Show less