Edward Kwag
Client Services Associate at Triangulate Knowledge - Expert Network- Claim this Profile
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English Native or bilingual proficiency
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Korean Professional working proficiency
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Japanese Limited working proficiency
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Bio
Credentials
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Working With Children Check
Service NSWApr, 2019- Oct, 2024
Experience
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Triangulate Knowledge - Expert Network
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Australia
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Research Services
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1 - 100 Employee
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Client Services Associate
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Feb 2023 - Present
Triangulate Knowledge is Australia's first and leading expert network. Providing both local and global reach to subject matter experts to unlock lived experience and help clients with insights on-demand, solving real problems and getting answers to real questions We help private equity, fund managers, consulting firms and corporates thoughtfully engage with the freshest, local and global, experts from industry. Triangulate Knowledge is Australia's first and leading expert network. Providing both local and global reach to subject matter experts to unlock lived experience and help clients with insights on-demand, solving real problems and getting answers to real questions We help private equity, fund managers, consulting firms and corporates thoughtfully engage with the freshest, local and global, experts from industry.
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The Athlete's Foot Australia
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Australia
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Retail
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100 - 200 Employee
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Retail Sales Specialist
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Jul 2019 - Nov 2022
Facilitating positive customer interaction, building rapport and practicing due care to match customer needs with products Identifying opportunities to progress towards KPI and sales targets by remaining adaptable in integrating new products seamlessly into provided services Utilising interpersonal skills to work efficiently in both customer and non-customer situations Facilitating positive customer interaction, building rapport and practicing due care to match customer needs with products Identifying opportunities to progress towards KPI and sales targets by remaining adaptable in integrating new products seamlessly into provided services Utilising interpersonal skills to work efficiently in both customer and non-customer situations
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Generation Entrepreneur
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Australia
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Professional Training and Coaching
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1 - 100 Employee
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Brand Marketing Officer
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Dec 2020 - Oct 2022
Hosted a podcast with an outreach of over 500,000 unique individuals Co-ordinated the marketing of a nationwide entrepreneurial tournament Created brand-related merchandise resulting in noteworthy profit margins Designed graphic media and video-edited content to promote brand and events Grew our social media presence by over 120% over the course of one year Hosted a podcast with an outreach of over 500,000 unique individuals Co-ordinated the marketing of a nationwide entrepreneurial tournament Created brand-related merchandise resulting in noteworthy profit margins Designed graphic media and video-edited content to promote brand and events Grew our social media presence by over 120% over the course of one year
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UNSW Psychology Society
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Australia
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Education Administration Programs
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1 - 100 Employee
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Relations Portfolio
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Nov 2019 - Dec 2020
Liaised with numerous key contacts from psychology-related organizations Collaborated with team members to plan and organize the Annual Careers Fair Connected over two hundred students with industry professionals Conducted interviews with clinical, forensic, and organizational psychologists Liaised with numerous key contacts from psychology-related organizations Collaborated with team members to plan and organize the Annual Careers Fair Connected over two hundred students with industry professionals Conducted interviews with clinical, forensic, and organizational psychologists
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Volleyball Referee
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May 2017 - Jan 2019
Extensively communicating between players, coaches and other referees to allow for the best game possible Employing a calm mindset to make the most rational decisions Organizing logistics with tournaments and bracket results Paying attention to small and fine details Extensively communicating between players, coaches and other referees to allow for the best game possible Employing a calm mindset to make the most rational decisions Organizing logistics with tournaments and bracket results Paying attention to small and fine details
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Manmaruya
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Australia
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Restaurants
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1 - 100 Employee
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Ramen Chef
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Jan 2018 - Aug 2018
Employing time management skills to make sure all orders were sent out on time. Assisting staff with customer service such as taking orders and building rapport with customers. Assuring quality control and a consistent output of food that met the restaurant's standard for high quality. Learning Japanese to increase communication between myself and the other chefs. Employing time management skills to make sure all orders were sent out on time. Assisting staff with customer service such as taking orders and building rapport with customers. Assuring quality control and a consistent output of food that met the restaurant's standard for high quality. Learning Japanese to increase communication between myself and the other chefs.
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Administrative Assistant
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Jan 2016 - Jul 2017
Supporting communication between Korean bosses with English speaking customers to allow for smoother conversations Handling the transactions of smaller imported goods with customers Organizing paperwork, receiving incoming incoming calls, replying to emails Guiding customers on a dedicated tour of the products around the warehouse Supporting communication between Korean bosses with English speaking customers to allow for smoother conversations Handling the transactions of smaller imported goods with customers Organizing paperwork, receiving incoming incoming calls, replying to emails Guiding customers on a dedicated tour of the products around the warehouse
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Education
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2019 - 2023
UNSW
Bachelor of Advanced Science (Hons), Psychology -
2013 - 2018
Fort Street High School
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