Independent Consultant

• Sep 2020 - Present

Key Account Manager

• Feb 2013 - Sep 2020

For more then 15 years I have been working at this firm, where my job duties are to lead, manage, and monitor all Namibia & Angola operations as well as key company accounts.Moreover, I coordinate companywide operations through overseeing activities/performance of staff as well as production processes. Furthermore, I organise and implement effective strategies to maintain required stock levels/movements.Also, I manage and monitor all aspects of clients' retail services projects, deliver training to cabin crew, and conduct in payment mahouts and sales awareness. Other responsibilities of mine are, compiling import/export entries in accordance with Bonded warehouse regulations, promoting culture of care and respect, and supporting the ongoing sales programs by collaborating with internal departments.I also foster organisational relationships with airlines by developing and building crew relationships as well as implemented crew incentives. Lastly, I promote a culture of care and respect for the dignity of all staff through observing ethic of professionalism across the region. • Developed brand awareness and image in country as well as optimised robust growth in revenue.• Met and exceeded customer related functions by procuring all clients' retail imports as well as managing annual budget requirements/setups• Ensured prompt invoicing, resolving product issues, and maintaining satisfaction to develop and sustain excellent working relationships with clients.• Played an active role in identifying and compiling route-specific packs.• Led and administered all facets surrounding the organisation/execution of all sales activities/initiatives.• Exhibited exceptional efforts in compiling and developing successful sales proposals to customers, ensuring client satisfaction.• Administered all aspects surrounding the Air Namibia contract, including contract account management, supplier, and customer engagement Show less

Key Account Manager

• Apr 2002 - Sep 2020

Namibia (Air Namibia)Angola (TAAG)

Operations and Logistic Manager

• Apr 2002 - Jan 2010

Air Namibia contract, TAAG contract

Flight Operations Officer

• Jan 2000 - Apr 2002