Experience

SynCon Technologies Limited

• Jamaica
• Information Technology & Services
• 1 - 100 Employee

• Chief Executive Officer

  • Apr 2014 - Present

  SynCon Technologies Limited is an independent consulting firm established in Jamaica in 1994. We provide our clients in the Caribbean with high quality professional services to identify opportunities for leveraging IT solutions to address their pain points, and to meet business goals. Our portfolio spans a comprehensive range of consulting services including assessing our customer’s current infrastructure, evaluating their needs, customizing a solution with a suitable mix of hardware and software to meet business requirements, implementation of the recommended solution, and ongoing support.

• CEO

  • Apr 2014 - Present



Jamaica Digiport 2009

• General Manager Digiport

  • Sep 2009 - Mar 2014

  -Responsible for driving P&L objectives, provide day-to-day operational management of company business functions, participate in public affairs programes in its relations with the Government, business, press and social organizations, negotiates contracts with North American investors, international telecommunications carriers and suppliers desiring to do business in the Jamaica Freezone and act as technical consultant to the company and holding the pricing and product development responsibility for its voice, internet and data networks..



LIME

• Telecommunications
• 700 & Above Employee

• VP Corporate and SME Sales

  • Nov 2008 - Mar 2014

  LIME Jamaica 2008 - Present VP, Corporate & SME Sales Reports directly to the Managing Director and a member of the company’s Executive Team with full commercial responsibility for the customer acquisition, sales revenue, sales profitability, and budgetary goals for the Corporate & SME customer segments. Directs the activities of a workforce of 80 with a portfolio value of US$100M. Key accountabilities include putting in place infrastructure and systems to support the success of the sales function; managing key customer relationships, participating in closing strategic opportunities; and monitoring customer, market and competitor activity.

• Assistant VP - Corporate Sales & Solutions

  • Feb 2008 - Nov 2008

  LIME Jamaica - 2008 Assistant VP - Corporate Sales & Solutions - Povide strategic leadership and direction to the company's Sales & Solutions teamDevelop and Manage product life cycle more precisely meet market requirements.Developed pricing model.



Jamaica Public Service Company

• Infrastructure Manager

  • 2007 - 2008

  Led a small infrastructure team providing design, implementation and support of the company’s internal business and customer-facing software and hardware infrastructure. Responsible for all aspects of the day to day running of the infrastructure including expenditure budget, system performance, capacity planning maintenance, receiving and responding to alerts, systems backup and restore staff scheduling, management and development for the infrastructure team.Revised disaster recovery and business continuity plans and implemented redundancy policies and procedure for the IT network infrastructure and applications.Formulated and managed the RFP bid for the company’s server consolidation, voice and data network rehabilitation and firewall.Designed and implemented JPS Disaster Recovery Plan.Implemented the virtualization of Core Servers.Implemented Core Application system Redundancy Plan.



Jamaica Network Access Point

• Manager

  • 2005 - 2007

  Formulated Response to Jamaica e-Learning RFP Member of the Jamaican delegation to Cuba to start negotiation of the Alba 1 Cable - fiber link between Jamaica and Cuba. Formulated Response to Jamaica e-Learning RFP Member of the Jamaican delegation to Cuba to start negotiation of the Alba 1 Cable - fiber link between Jamaica and Cuba.



RBTT Bank Limited

• Assistant General Manager - Infrastructure

  • 2001 - 2004

  Managed 5 functional units – Technical Services, Client Services, e-Solutions, Operating System and Network.PROFESSIONAL COURSESImproved OperationsSuccessfully Project ManagedDesigned, tested and implemented the company’s Regional Disaster Recovery and Business Continuity framework and policy.Assisted with the design and implementation of RBTT’s regional telecoms infrastructure.Developed and launched vide-conferencing solution and centre which significantly reduced travel time and cost