Experience

Diamond Parking Service

• United States
• Facilities Services
• 100 - 200 Employee

• City Manager

  • Jan 2020 - Present

• Operations Manager

  • Jul 2019 - Jan 2020

• Area Manager

  • Jul 2018 - Jul 2019



Starbucks

• United States
• Retail
• 700 & Above Employee

• Retail Manager

  • Feb 2008 - Jul 2018

  • Provide direct leadership regarding daily business operations and sales tactic to stores • Responsibilities include all talent-acquisition and personnel development initiatives – hire and train staff on proper selling skills, including how to properly identify customer needs, cross-selling opportunities • Conduct extensive P&L analysis – review statements, while training staff to examine statements for underlying trends and issues and problem solve • Developed supervisors to achieve established plans, sales goals and customer service objectives. • Conducted performance and appraisals – Evaluated team and provided feedback and development opportunities to increase retention • Trained store managers in retail management program, providing coaching in all aspects of service and operations • Assisted/motivated staff dealing with difficulties and problems. • Conducted recruitment process for stores, including hiring fair • Conduct merchandising and presentation audit’s against company standard Show less



T & T Supermarket

• Canada
• Retail Groceries
• 400 - 500 Employee

• Grocery Specialist

  • Sep 2007 - Feb 2008

  • Retail merchandising for grocery department, product facing and presentation • End cap merchandising for promo items • Managed labor cost within department • Cross department selling strategies • Reduced luxury items cost, maximizing purchase of luxury items by merchandising necessities • Drove department results to forecasted budget for the quarter • Retail merchandising for grocery department, product facing and presentation • End cap merchandising for promo items • Managed labor cost within department • Cross department selling strategies • Reduced luxury items cost, maximizing purchase of luxury items by merchandising necessities • Drove department results to forecasted budget for the quarter