Experience

Sheraton Lampung Hotel

• Hospitality
• 1 - 100 Employee

• • Apr 2015 - Present

• • Apr 2015 - Present

  To Maximizing hotel pricing through enhancing room forecasting.Collaborate with executive Committee to do strategic conversations around pricing strategy and market opportunity.To assist sales teams understand and look at maximizing hotel revenue opportunities.Analyze market mix to execute the best price offered on hotel promotion during low seasons.

• • Sep 2014 - Apr 2015

  Develop and Drive implementation of hotel improvement plans , collect and analyze facts to make customer focused business decisions, Coach hotel leaders and Departement heads in OpEx knowledge tools.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Executive Housekeeper

  • Apr 2013 - Sep 2014

  To manage the administration and operations of overall Housekeeping , ensuring maximization of guest satisfaction through to room cleanliness,Public area, and controlling of Department expenses. To manage the administration and operations of overall Housekeeping , ensuring maximization of guest satisfaction through to room cleanliness,Public area, and controlling of Department expenses.



Sheraton Lampung Hotel

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Oct 1996 - Apr 2013

  To manage the administration and operations of overall Front Office, ensuring maximization of guest satisfaction ,reducing complain through to review all guest arrival from our guest history database, control daily operations to make sure SOP are implemented consistently . Minimizing front office expenses through reviewing paper printing consumption.. To manage the administration and operations of overall Front Office, ensuring maximization of guest satisfaction ,reducing complain through to review all guest arrival from our guest history database, control daily operations to make sure SOP are implemented consistently . Minimizing front office expenses through reviewing paper printing consumption..



Sheraton Bandung

• Acting Night Manager

  • Sep 1994 - Sep 1996

  To represent management during the night , ensuring all operations running smoothly, making room forecast ,Night report and Solve guest Problems. To represent management during the night , ensuring all operations running smoothly, making room forecast ,Night report and Solve guest Problems.