Edwar Ochoa Valero
IT Technician at Merlin Computers Ltd - Malta- Claim this Profile
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Bio
Experience
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Merlin Computers Ltd - Malta
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Malta
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Information Technology & Services
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1 - 100 Employee
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IT Technician
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Jan 2021 - Present
As part of Merlin company such as IT Technician the main duties included the general maintenance and repair of large format printers, mainly Mutoh brand, computers, laptops and any other necessity which is require about LFP or devices, installation of new systems, the support to all of customers and consultation on the purchase of new equipment from the company. As part of Merlin company such as IT Technician the main duties included the general maintenance and repair of large format printers, mainly Mutoh brand, computers, laptops and any other necessity which is require about LFP or devices, installation of new systems, the support to all of customers and consultation on the purchase of new equipment from the company.
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Technical Service Specialist for Large Format Printer (LFP)
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Jun 2015 - Present
- Leading and supervising of maintenance and repair of LFP printing machines brand Epson F series, S series, P series and Roland sublimation, solvent and UV.- Creation and elaboration of color profiles on different printing Rips (Wasatch, SAI, PhotoPrint and others).- Recalibration service of profiles.- Client advice on everything related to sales and purchases of LFP equipment.- Support for Apple computers.- Direct relationship with customers and suppliers.- Collaboration and support as a contractor of specialized services to the different dealers and authorized services Epson and Roland.- Supervise, direct, and coordinate the efforts of technicians to ensure efficient processes.- Establish and maintain performance and quality standards for the technical operations group.- Manage multiple projects and assignments.
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Technical service specialist
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May 2014 - Jun 2015
http://www.comgraficas.com/- Support, update and implementation of GMG software.- Support for Apple computers and PC- Periodic support to the clients assigned in the areas of software updates, maintenance and repair of equipment.- Installation and commissioning of demo versions for potential clients at different events, companies and fairs. http://www.comgraficas.com/- Support, update and implementation of GMG software.- Support for Apple computers and PC- Periodic support to the clients assigned in the areas of software updates, maintenance and repair of equipment.- Installation and commissioning of demo versions for potential clients at different events, companies and fairs.
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Technical support and maintenance Coordinator
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Nov 2004 - Jan 2014
- Maintenance and repair for large format printing machines Epson and Rolan brand in the sublimation, solvent and photographic lines.- Maintenance and repair of Epson video projectors and cameras.- Programming Services through direct relationship with customers.- Customer management and direct service.- Prepare reports according to customer requirements.- Regularly meet with leadership team and staff. - Maintenance and repair for large format printing machines Epson and Rolan brand in the sublimation, solvent and photographic lines.- Maintenance and repair of Epson video projectors and cameras.- Programming Services through direct relationship with customers.- Customer management and direct service.- Prepare reports according to customer requirements.- Regularly meet with leadership team and staff.
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Advertising Assistant
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Aug 2003 - Nov 2004
- Design of advertising material in Corel, Photoshop, Illustrator programs.- Production and installation of POP material - Design of advertising material in Corel, Photoshop, Illustrator programs.- Production and installation of POP material
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Education
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Universidad Central (CO)