Experience

Promotora Ambiental S.A.B. de C.V.

• Mexico
• Environmental Services
• 200 - 300 Employee

• Coordinador de TI - Comercial

  • Apr 2016 - Present

  Implementación de estrategias tecnológicas para área comercial tales como CRM, Portales Web, Apps entre otras, permitiendo mejorar la experiencia de nuestros clientes y alineando procesos internos cross funcional. Implementación de estrategias tecnológicas para área comercial tales como CRM, Portales Web, Apps entre otras, permitiendo mejorar la experiencia de nuestros clientes y alineando procesos internos cross funcional.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Team Lead

  • Sep 2015 - Nov 2022

  IT consultant with more than 5 years of experience in process consultant, implementing and supporting IT solutions. The last 3 years working as a Functional and process consultant in CRM and the integration with its different sources also had worked in BI for 2 years working with ETL. Business domains of experience are the education, services and logistics industries, and he has integrate add on to CRM for industrial and business process automation. Technical areas of expertise are: databases, CRM, integration & reporting services as well as team coordination with different methodologies and leadership. Show less



Grupo Staff Gold Partner Microsoft

• Monterrey N.L

• Consultor Funcional y Procesos CRM

  • May 2012 - Sep 2015

  Coordinate and manage resource´s project according objectives. Marketing strategies according the target. Marketing campaigns using prospects for marketing lists. Campaign responses using landing pages and opportunities generated. Make proof of concept (POC) with Resco Mobile CRM. Monitoring customers’ needs and new requirements. Standardization of processes. Perform Functional Training for requested developments. Visit Customers and requirements elicitation. Negotiation of change control and new phases. Define client´s requirements to functional specifications. Customize solution, fields, option set, among other functions for CRM 4.0, 2011, 2013 and 2015. Create specific automation and efficiency in workflows. Develop analysis and documentation of requirements, design, development and test script. Show less



Grupo Staff

• Mexico
• Information Technology and Services
• 1 - 100 Employee

• Consultor Microsoft SQL Business Intelligence Development

  • Jul 2011 - May 2012



OXXO FEMSA

• Busines Intelligence

• Mycrostategy

  • May 2010 - Jul 2011

  Desarrollo de Reportes Mycrostategy Administración de perfiles y accesos a BI. Desarrollo de Reportes Mycrostategy Administración de perfiles y accesos a BI.