Eduardo Morales
General Manager at All Star Auto Lights- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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French Limited working proficiency
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Portuguese Limited working proficiency
Topline Score
Bio
LinkedIn User
I worked with Eduardo for 4 years, he was one of my principal contacts at our plant in Reynosa. He played a key role in setting up production of new products which had to meet the very demanding requirements of the heavy truck market. Working remote from a manufacturing plant obviously meant the plant manager had a much stronger role to play assisting the engineering team which was based in the US during this phase of a program. Eduardo was always easy to work with, contributed good ideas and a positive attitude, his feedback was greatly appreciated by my engineers. His work contributed to achieving 50ppm for several years at a major OEM and good on time delivery performance. We also gained TS16949 and ISO9001 certification. With our RV customers his quick response to their ever changing requirements earned the company a strong reputation and loyal customer base.
Steven Summers
Eduardo is a great leader who is supportive of everyone who works around him. His professionalism and communication skills are excellent. Eduardo has diverse manufacturing experience with strong skills in both lean manufacturing and quality. Eduardo represented the plant with important customers and suppliers in a consistent professional manner utilizing sound business judgement and a great understanding of quality systems. I reported to Eduardo for the entire 5+ years which he was our Plant Manager. I enjoyed working with Eduardo and appreciated his support at all times.
LinkedIn User
I worked with Eduardo for 4 years, he was one of my principal contacts at our plant in Reynosa. He played a key role in setting up production of new products which had to meet the very demanding requirements of the heavy truck market. Working remote from a manufacturing plant obviously meant the plant manager had a much stronger role to play assisting the engineering team which was based in the US during this phase of a program. Eduardo was always easy to work with, contributed good ideas and a positive attitude, his feedback was greatly appreciated by my engineers. His work contributed to achieving 50ppm for several years at a major OEM and good on time delivery performance. We also gained TS16949 and ISO9001 certification. With our RV customers his quick response to their ever changing requirements earned the company a strong reputation and loyal customer base.
Steven Summers
Eduardo is a great leader who is supportive of everyone who works around him. His professionalism and communication skills are excellent. Eduardo has diverse manufacturing experience with strong skills in both lean manufacturing and quality. Eduardo represented the plant with important customers and suppliers in a consistent professional manner utilizing sound business judgement and a great understanding of quality systems. I reported to Eduardo for the entire 5+ years which he was our Plant Manager. I enjoyed working with Eduardo and appreciated his support at all times.
LinkedIn User
I worked with Eduardo for 4 years, he was one of my principal contacts at our plant in Reynosa. He played a key role in setting up production of new products which had to meet the very demanding requirements of the heavy truck market. Working remote from a manufacturing plant obviously meant the plant manager had a much stronger role to play assisting the engineering team which was based in the US during this phase of a program. Eduardo was always easy to work with, contributed good ideas and a positive attitude, his feedback was greatly appreciated by my engineers. His work contributed to achieving 50ppm for several years at a major OEM and good on time delivery performance. We also gained TS16949 and ISO9001 certification. With our RV customers his quick response to their ever changing requirements earned the company a strong reputation and loyal customer base.
Steven Summers
Eduardo is a great leader who is supportive of everyone who works around him. His professionalism and communication skills are excellent. Eduardo has diverse manufacturing experience with strong skills in both lean manufacturing and quality. Eduardo represented the plant with important customers and suppliers in a consistent professional manner utilizing sound business judgement and a great understanding of quality systems. I reported to Eduardo for the entire 5+ years which he was our Plant Manager. I enjoyed working with Eduardo and appreciated his support at all times.
LinkedIn User
I worked with Eduardo for 4 years, he was one of my principal contacts at our plant in Reynosa. He played a key role in setting up production of new products which had to meet the very demanding requirements of the heavy truck market. Working remote from a manufacturing plant obviously meant the plant manager had a much stronger role to play assisting the engineering team which was based in the US during this phase of a program. Eduardo was always easy to work with, contributed good ideas and a positive attitude, his feedback was greatly appreciated by my engineers. His work contributed to achieving 50ppm for several years at a major OEM and good on time delivery performance. We also gained TS16949 and ISO9001 certification. With our RV customers his quick response to their ever changing requirements earned the company a strong reputation and loyal customer base.
Steven Summers
Eduardo is a great leader who is supportive of everyone who works around him. His professionalism and communication skills are excellent. Eduardo has diverse manufacturing experience with strong skills in both lean manufacturing and quality. Eduardo represented the plant with important customers and suppliers in a consistent professional manner utilizing sound business judgement and a great understanding of quality systems. I reported to Eduardo for the entire 5+ years which he was our Plant Manager. I enjoyed working with Eduardo and appreciated his support at all times.
Credentials
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Green Belt Certification
GEAug, 2001- Nov, 2024 -
Certified Quality Engineer
ASQDec, 1992- Nov, 2024
Experience
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All Star Auto Parts
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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General Manager
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Sep 2022 - Present
Responsible for new Supercenter Site start up, reporting to the VP of Operations. Responsible for new Supercenter Site start up, reporting to the VP of Operations.
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ATCO Products Inc
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Dallas, TX area
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Engineering Director
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2019 - 2022
Responsible for all Engineering and Technical activities for the IATF/TS16949 certified company on Product, Design, Project Management, Process and Manufacturing Engineering in the only manufacturing facility with 115 K Sq. Ft. Manufacturer of high quality automotive and heavy duty truck components + assemblies for original equipment suppliers and aftermarket customers with OE production components, including warranty service parts. Leading LEAN activities and new product capability GAP… Show more Responsible for all Engineering and Technical activities for the IATF/TS16949 certified company on Product, Design, Project Management, Process and Manufacturing Engineering in the only manufacturing facility with 115 K Sq. Ft. Manufacturer of high quality automotive and heavy duty truck components + assemblies for original equipment suppliers and aftermarket customers with OE production components, including warranty service parts. Leading LEAN activities and new product capability GAP analysis and introduced Feasibility analysis for new product quote. Show less Responsible for all Engineering and Technical activities for the IATF/TS16949 certified company on Product, Design, Project Management, Process and Manufacturing Engineering in the only manufacturing facility with 115 K Sq. Ft. Manufacturer of high quality automotive and heavy duty truck components + assemblies for original equipment suppliers and aftermarket customers with OE production components, including warranty service parts. Leading LEAN activities and new product capability GAP… Show more Responsible for all Engineering and Technical activities for the IATF/TS16949 certified company on Product, Design, Project Management, Process and Manufacturing Engineering in the only manufacturing facility with 115 K Sq. Ft. Manufacturer of high quality automotive and heavy duty truck components + assemblies for original equipment suppliers and aftermarket customers with OE production components, including warranty service parts. Leading LEAN activities and new product capability GAP analysis and introduced Feasibility analysis for new product quote. Show less
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Carr Lane Manufacturing Co.
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Plant Manager
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2015 - Dec 2018
Responsible for all Operations (Manufacturing, Planning, Maintenance, HR, Purchasing, Inventory Control, Warehousing and Shipping) in a successful company manufacturer of components for Aerospace, for over 65 years, supplying original metal components for aerospace, machine shops and diverse Industries in Texas Plant, on 56 K Sq. Ft., supporting company goals from our corporate office in Saint Louis Missouri, to improve customer orders delivery on time, implementing new ERP system… Show more Responsible for all Operations (Manufacturing, Planning, Maintenance, HR, Purchasing, Inventory Control, Warehousing and Shipping) in a successful company manufacturer of components for Aerospace, for over 65 years, supplying original metal components for aerospace, machine shops and diverse Industries in Texas Plant, on 56 K Sq. Ft., supporting company goals from our corporate office in Saint Louis Missouri, to improve customer orders delivery on time, implementing new ERP system. Integrating the Ball Lock business into Austin facility to improve, delivery, including bushings and special items, improving organization structure, based on corporate guidelines to improve efficiency in operations, reporting to the COO, developing new strategy for Site. Show less Responsible for all Operations (Manufacturing, Planning, Maintenance, HR, Purchasing, Inventory Control, Warehousing and Shipping) in a successful company manufacturer of components for Aerospace, for over 65 years, supplying original metal components for aerospace, machine shops and diverse Industries in Texas Plant, on 56 K Sq. Ft., supporting company goals from our corporate office in Saint Louis Missouri, to improve customer orders delivery on time, implementing new ERP system… Show more Responsible for all Operations (Manufacturing, Planning, Maintenance, HR, Purchasing, Inventory Control, Warehousing and Shipping) in a successful company manufacturer of components for Aerospace, for over 65 years, supplying original metal components for aerospace, machine shops and diverse Industries in Texas Plant, on 56 K Sq. Ft., supporting company goals from our corporate office in Saint Louis Missouri, to improve customer orders delivery on time, implementing new ERP system. Integrating the Ball Lock business into Austin facility to improve, delivery, including bushings and special items, improving organization structure, based on corporate guidelines to improve efficiency in operations, reporting to the COO, developing new strategy for Site. Show less
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Clarus
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Plant Manager
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2014 - 2014
Responsible for all manufacturing operations in a start up company, reporting to VP of Operations. Responsible for all manufacturing operations in a start up company, reporting to VP of Operations.
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Velvac Inc.
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United States
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Truck Transportation
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1 - 100 Employee
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Plant Manager
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2008 - 2014
Responsible for OEM/AM products on a $50MM annual sales operation on 86K Sq Ft Site on one shift with 150 union operators, 24 indirect support team, 5 salary managers and 11 engineers. Achieved over 98% delivery for over 48 months with ZERO accidents over 4½years. Responsible for Production, Supply Chain, Safety, Quality, Manufacturing, Training, Engineering and Maintenance. Reporting to VP of Operations as member of Management Group, leaded manufacturing, to re-align resources to fully support… Show more Responsible for OEM/AM products on a $50MM annual sales operation on 86K Sq Ft Site on one shift with 150 union operators, 24 indirect support team, 5 salary managers and 11 engineers. Achieved over 98% delivery for over 48 months with ZERO accidents over 4½years. Responsible for Production, Supply Chain, Safety, Quality, Manufacturing, Training, Engineering and Maintenance. Reporting to VP of Operations as member of Management Group, leaded manufacturing, to re-align resources to fully support plant with the lead of the VP Operations, improving Quality and Materials Organizations, along with certification on ISO9001 and later TS16949. Achievd to mantain Level 3 of Autogestión by Mexican Labor Department (OSHA VPP equivalent) for 4 years and achieved ISO14001 certification, controlling critical to quality-safety ops. Scrap reduction for 5 years. Implemented Lean Manufacturing, achieving 5’S, Mistake Proof OEM products, Kaizen for Cell implementation/Space Improvement and new Quality System, measuring process and product. Reported to VP of Operations. Show less Responsible for OEM/AM products on a $50MM annual sales operation on 86K Sq Ft Site on one shift with 150 union operators, 24 indirect support team, 5 salary managers and 11 engineers. Achieved over 98% delivery for over 48 months with ZERO accidents over 4½years. Responsible for Production, Supply Chain, Safety, Quality, Manufacturing, Training, Engineering and Maintenance. Reporting to VP of Operations as member of Management Group, leaded manufacturing, to re-align resources to fully support… Show more Responsible for OEM/AM products on a $50MM annual sales operation on 86K Sq Ft Site on one shift with 150 union operators, 24 indirect support team, 5 salary managers and 11 engineers. Achieved over 98% delivery for over 48 months with ZERO accidents over 4½years. Responsible for Production, Supply Chain, Safety, Quality, Manufacturing, Training, Engineering and Maintenance. Reporting to VP of Operations as member of Management Group, leaded manufacturing, to re-align resources to fully support plant with the lead of the VP Operations, improving Quality and Materials Organizations, along with certification on ISO9001 and later TS16949. Achievd to mantain Level 3 of Autogestión by Mexican Labor Department (OSHA VPP equivalent) for 4 years and achieved ISO14001 certification, controlling critical to quality-safety ops. Scrap reduction for 5 years. Implemented Lean Manufacturing, achieving 5’S, Mistake Proof OEM products, Kaizen for Cell implementation/Space Improvement and new Quality System, measuring process and product. Reported to VP of Operations. Show less
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Saint-Gobain Abrasives
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Engineering & Maintenance Manager
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2006 - 2008
Responsibility for equipment, services and facilities maintenance with over $990K annual budget, including Manufacturing Engineering for 2 abrasives business (Bonded $18MM on 55K Sq. Ft and Coated annual sales $24MM on 65K Sq. Ft.) in 11 Acres property, reporting to Site Manager and doted line to Coated Plant Manager on Engineering activities. · Initiated Lean Manufacturing techniques, eliminating external packaging for $20,000 annually. Lead continuous improvement activities on assembly and… Show more Responsibility for equipment, services and facilities maintenance with over $990K annual budget, including Manufacturing Engineering for 2 abrasives business (Bonded $18MM on 55K Sq. Ft and Coated annual sales $24MM on 65K Sq. Ft.) in 11 Acres property, reporting to Site Manager and doted line to Coated Plant Manager on Engineering activities. · Initiated Lean Manufacturing techniques, eliminating external packaging for $20,000 annually. Lead continuous improvement activities on assembly and fabrication areas. · Technical support for plant with a team of 14-maintenance crew, including PM planner and 7 Engineers for Maintenance and Process on a 2-shift operation. · Eliminated external services for 40x HVAC, 3 Compressor Rooms and 15 Lift Trucks fleet. Capital equipment replacement Lift Trucks, Single Phase Electric Transformer to a Tri-Phase. Implemented new PM software, based on equipment availability goal. Show less Responsibility for equipment, services and facilities maintenance with over $990K annual budget, including Manufacturing Engineering for 2 abrasives business (Bonded $18MM on 55K Sq. Ft and Coated annual sales $24MM on 65K Sq. Ft.) in 11 Acres property, reporting to Site Manager and doted line to Coated Plant Manager on Engineering activities. · Initiated Lean Manufacturing techniques, eliminating external packaging for $20,000 annually. Lead continuous improvement activities on assembly and… Show more Responsibility for equipment, services and facilities maintenance with over $990K annual budget, including Manufacturing Engineering for 2 abrasives business (Bonded $18MM on 55K Sq. Ft and Coated annual sales $24MM on 65K Sq. Ft.) in 11 Acres property, reporting to Site Manager and doted line to Coated Plant Manager on Engineering activities. · Initiated Lean Manufacturing techniques, eliminating external packaging for $20,000 annually. Lead continuous improvement activities on assembly and fabrication areas. · Technical support for plant with a team of 14-maintenance crew, including PM planner and 7 Engineers for Maintenance and Process on a 2-shift operation. · Eliminated external services for 40x HVAC, 3 Compressor Rooms and 15 Lift Trucks fleet. Capital equipment replacement Lift Trucks, Single Phase Electric Transformer to a Tri-Phase. Implemented new PM software, based on equipment availability goal. Show less
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Stant
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United States
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Engineering & Maintenance Manager
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2005 - 2006
Responsible for Technical support in the largest manufacturing location, including 40 injection machines, 20 Metal Stamping Presses and dedicated 14 assembly machines. Improved technical support by shift with lean assessment. · Managed new installations to convert cell manufacturing of 8 injection molding machines dedicated to nylon components to implement as Lean Manufacturing plan through JIT and Kanban, including automatic feeding system & robot pick up-place. · Technical Support on a… Show more Responsible for Technical support in the largest manufacturing location, including 40 injection machines, 20 Metal Stamping Presses and dedicated 14 assembly machines. Improved technical support by shift with lean assessment. · Managed new installations to convert cell manufacturing of 8 injection molding machines dedicated to nylon components to implement as Lean Manufacturing plan through JIT and Kanban, including automatic feeding system & robot pick up-place. · Technical Support on a 196K Sq.Ft. 24 hours Injection Molding, metal stamping & assembly operations with 24 maintenance crew, 6 Team leaders, 7 salary engineers & 2 PM/MRO clerks. (Tool-Crib technical and administrative responsibility) · Improved the overall downtime and prepare a network to have on line information of assembly equipment performance for throughput yield and controlled on 7% from up to 30%, instead of the manual data from PLC system. Show less Responsible for Technical support in the largest manufacturing location, including 40 injection machines, 20 Metal Stamping Presses and dedicated 14 assembly machines. Improved technical support by shift with lean assessment. · Managed new installations to convert cell manufacturing of 8 injection molding machines dedicated to nylon components to implement as Lean Manufacturing plan through JIT and Kanban, including automatic feeding system & robot pick up-place. · Technical Support on a… Show more Responsible for Technical support in the largest manufacturing location, including 40 injection machines, 20 Metal Stamping Presses and dedicated 14 assembly machines. Improved technical support by shift with lean assessment. · Managed new installations to convert cell manufacturing of 8 injection molding machines dedicated to nylon components to implement as Lean Manufacturing plan through JIT and Kanban, including automatic feeding system & robot pick up-place. · Technical Support on a 196K Sq.Ft. 24 hours Injection Molding, metal stamping & assembly operations with 24 maintenance crew, 6 Team leaders, 7 salary engineers & 2 PM/MRO clerks. (Tool-Crib technical and administrative responsibility) · Improved the overall downtime and prepare a network to have on line information of assembly equipment performance for throughput yield and controlled on 7% from up to 30%, instead of the manual data from PLC system. Show less
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Bendix Commercial Vehicle Systems LLC
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United States
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Truck Transportation
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700 & Above Employee
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Businees Unit Manager / Engineering Manager
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2002 - 2005
Responsible for OEM products and re-manufacturing segment of a $6MM Site on 134K Sq Ft with operation in 2 shifts with over 210 operators and a staff of 21 indirect support team and 7 salary engineers. Achieved 98% OEM and 92% for after market delivery for over 16 months with ZERO accidents. Responsible for the Production, Training, Safety, Quality and Manufacturing Engineering in the unit. Promoted from Engineering Manager role to Business Unit Manager. Responsible for OEM products and re-manufacturing segment of a $6MM Site on 134K Sq Ft with operation in 2 shifts with over 210 operators and a staff of 21 indirect support team and 7 salary engineers. Achieved 98% OEM and 92% for after market delivery for over 16 months with ZERO accidents. Responsible for the Production, Training, Safety, Quality and Manufacturing Engineering in the unit. Promoted from Engineering Manager role to Business Unit Manager.
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Honeywell
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Engineering Manager
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Jan 2002 - Dec 2002
I lead the process flow improvements and the installations enhancement for a 20 years old facility that grew in 5 stages. Developed the solar technology changes for this site. Lay out improvements allowed the transfer of more business for both sites where I had responsibility and launched different products with corporate for specific customers. Challenged the business to re-align resources to fully support unit business and growth with the support departments with the lead of the General… Show more I lead the process flow improvements and the installations enhancement for a 20 years old facility that grew in 5 stages. Developed the solar technology changes for this site. Lay out improvements allowed the transfer of more business for both sites where I had responsibility and launched different products with corporate for specific customers. Challenged the business to re-align resources to fully support unit business and growth with the support departments with the lead of the General Manager. Manager of 22 engineers, maintenance crew of 24 team members and 2 PM planners. Annual plant maintenance budget $960K included 28 Lift Truck fleet. Implemented transition from QS9000 into TS16949 Certification for the organization two sites. Show less I lead the process flow improvements and the installations enhancement for a 20 years old facility that grew in 5 stages. Developed the solar technology changes for this site. Lay out improvements allowed the transfer of more business for both sites where I had responsibility and launched different products with corporate for specific customers. Challenged the business to re-align resources to fully support unit business and growth with the support departments with the lead of the General… Show more I lead the process flow improvements and the installations enhancement for a 20 years old facility that grew in 5 stages. Developed the solar technology changes for this site. Lay out improvements allowed the transfer of more business for both sites where I had responsibility and launched different products with corporate for specific customers. Challenged the business to re-align resources to fully support unit business and growth with the support departments with the lead of the General Manager. Manager of 22 engineers, maintenance crew of 24 team members and 2 PM planners. Annual plant maintenance budget $960K included 28 Lift Truck fleet. Implemented transition from QS9000 into TS16949 Certification for the organization two sites. Show less
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GE
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Engineering, Maintenance & Technology Manager/ Senior Projects Engineer/ Sr. Manufacturing Engineer.
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Apr 1993 - Dec 2001
Responsible for two plants and businesses, within same Lighting Division with sales of $15MM for the Automotive, Industrial, and 10 MM Electric/Electronic Residential Devices with diverse products, including Injection Molding, Metal Stamping and Assembly in a vertical integrated site. Managed Capital projects for $5MM annually and the justification for a $70MM new warehouse of 45K Sq. Ft building within the property to allow growth for the transfers and improved material flow. … Show more Responsible for two plants and businesses, within same Lighting Division with sales of $15MM for the Automotive, Industrial, and 10 MM Electric/Electronic Residential Devices with diverse products, including Injection Molding, Metal Stamping and Assembly in a vertical integrated site. Managed Capital projects for $5MM annually and the justification for a $70MM new warehouse of 45K Sq. Ft building within the property to allow growth for the transfers and improved material flow. Program management (planning and control on capital plan for site) reporting to Divisional Technology VP Management and Plant Manager. Responsible for all Capital projects management. Achieved to complete during these years over 154 projects on time and on positive budget. Lead and plan productivity yield and space improvement (reduced 2 independent warehouse locations into 1) and transfer of additional equipment from sisters plant, keeping same production levels, based on Kaizen activities for the implementation of Cell Manufacturing improving layout distribution, allow the business to grow and expand with the construction of a Warehouse of 45K Sq.Ft. and transfer of work of 65 pieces of equipment for fluorescent bases, including molding, stamping and assembly machines. Started as Senior Manufacturing Engineer and promoted as Sr Project Engineer and later as Technology Manager and add responsibility as Engineering and Maintenance Manager promotions, due to my knowledge on both businesses and skills developed. Show less Responsible for two plants and businesses, within same Lighting Division with sales of $15MM for the Automotive, Industrial, and 10 MM Electric/Electronic Residential Devices with diverse products, including Injection Molding, Metal Stamping and Assembly in a vertical integrated site. Managed Capital projects for $5MM annually and the justification for a $70MM new warehouse of 45K Sq. Ft building within the property to allow growth for the transfers and improved material flow. … Show more Responsible for two plants and businesses, within same Lighting Division with sales of $15MM for the Automotive, Industrial, and 10 MM Electric/Electronic Residential Devices with diverse products, including Injection Molding, Metal Stamping and Assembly in a vertical integrated site. Managed Capital projects for $5MM annually and the justification for a $70MM new warehouse of 45K Sq. Ft building within the property to allow growth for the transfers and improved material flow. Program management (planning and control on capital plan for site) reporting to Divisional Technology VP Management and Plant Manager. Responsible for all Capital projects management. Achieved to complete during these years over 154 projects on time and on positive budget. Lead and plan productivity yield and space improvement (reduced 2 independent warehouse locations into 1) and transfer of additional equipment from sisters plant, keeping same production levels, based on Kaizen activities for the implementation of Cell Manufacturing improving layout distribution, allow the business to grow and expand with the construction of a Warehouse of 45K Sq.Ft. and transfer of work of 65 pieces of equipment for fluorescent bases, including molding, stamping and assembly machines. Started as Senior Manufacturing Engineer and promoted as Sr Project Engineer and later as Technology Manager and add responsibility as Engineering and Maintenance Manager promotions, due to my knowledge on both businesses and skills developed. Show less
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Fisher-Price, Inc.
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United States
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Manufacturing
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500 - 600 Employee
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Quality Manager / Quality Engineer
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Oct 1989 - Apr 1993
Developed a detection/prevention program which reduced the Average Outgoing Quality Level from 7% defective to 1.5%, training operators in an integrated operator’s retail-customer concept to stop defects. I was promoted as Quality Manager based on improvements on detection/prevention program, with people commitment on the Quality impact on our product/service. Restructured department to reduce inspection for prevention. Implemented a statistical attribute software program for sewing &… Show more Developed a detection/prevention program which reduced the Average Outgoing Quality Level from 7% defective to 1.5%, training operators in an integrated operator’s retail-customer concept to stop defects. I was promoted as Quality Manager based on improvements on detection/prevention program, with people commitment on the Quality impact on our product/service. Restructured department to reduce inspection for prevention. Implemented a statistical attribute software program for sewing & packaging for operation. Manager for a team of 11 auditors, technicians, clerk and 2 engineers. Started as Quality Engineer working with suppliers to improve incoming acceptable product (rejection rate came down from 45% to only 5%) Show less Developed a detection/prevention program which reduced the Average Outgoing Quality Level from 7% defective to 1.5%, training operators in an integrated operator’s retail-customer concept to stop defects. I was promoted as Quality Manager based on improvements on detection/prevention program, with people commitment on the Quality impact on our product/service. Restructured department to reduce inspection for prevention. Implemented a statistical attribute software program for sewing &… Show more Developed a detection/prevention program which reduced the Average Outgoing Quality Level from 7% defective to 1.5%, training operators in an integrated operator’s retail-customer concept to stop defects. I was promoted as Quality Manager based on improvements on detection/prevention program, with people commitment on the Quality impact on our product/service. Restructured department to reduce inspection for prevention. Implemented a statistical attribute software program for sewing & packaging for operation. Manager for a team of 11 auditors, technicians, clerk and 2 engineers. Started as Quality Engineer working with suppliers to improve incoming acceptable product (rejection rate came down from 45% to only 5%) Show less
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Sheraton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Front Desk Manager
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Jan 1988 - Sep 1989
Responsible for 24 customer services clerks, concierges and bellboys. Managed pilot program Sheraton Plus, previous to Towers System on a Beach hotel. Computer Systems application to control occupancy-availability, implementing reports to control on hand vs. Reservations, successfully implemented in a four building 470 rooms operation, including hotel, full time owners and time sharing guest services. Responsible for 24 customer services clerks, concierges and bellboys. Managed pilot program Sheraton Plus, previous to Towers System on a Beach hotel. Computer Systems application to control occupancy-availability, implementing reports to control on hand vs. Reservations, successfully implemented in a four building 470 rooms operation, including hotel, full time owners and time sharing guest services.
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Education
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1985 - 1986
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C.
BS, Industrial and Systems Engineering -
1981 - 1984
Instituto Tecnológico y de Estudios Superiores de Monterrey
BS, Industrial & Systems Engineering -
1981 - 1982
University of Westminster
Associate of Science - AS, Manufacturing, Management, Industrial Engineering
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