Marketing Director

• Feb 2023 - Present

Here's what I do in a nutshell: 🎯 Pioneering Marketing Strategy: I drive brand development, customer acquisition, and customer engagement by curating innovative marketing plans. 🌐 Navigating the Digital Landscape: I create and manage dynamic social media, email, SEO, and SEM initiatives to tell the DocuClipper story. 👥 Building Agency Partnerships: I collaborate with external agencies, aligning our efforts to create marketing campaigns that resonate. 📊 Data-Informed Decision Making: I rely on data, tracking and analyzing campaign performance to steer towards continuous improvement. 🚀 Staying Ahead of the Curve: I keep up with industry trends to inject innovation into our strategies, ensuring DocuClipper stays competitive. Thrilled to contribute to the DocuClipper story, charting our course through the exciting waters of marketing! I'm proud to be more than just a strategist—I'm a doer, helping to write the DocuClipper success story one marketing triumph at a time! Show less

Founder

• Sep 2020 - Present

As a Digital Marketing Consultant, I am responsible for defining & optimizing digital marketing strategies, identifying the most appropriate message, and executing these strategies for businesses. I study the company profile and operations to understand its marketing needs and conduct marketing research to identify industry trends and commercial opportunities. I am up to date with trends in social media marketing, online marketing, and direct response marketing. • Conduct marketing research to identify industry trends and commercial opportunities • Develop and implement a digital marketing strategy according to objectives and budget • Study company profile and operations to understand its marketing needs • Provide advice on branding, positioning, communications, and other marketing issues • Develop and nurture long term relationship with in house teams and external vendors • Give direction to marketing efforts with the most effective methods and tools • Keep abreast of emerging trends and share best practices knowledge and insights • Execute strategic tasks and monitoring outcomes Show less

Marketing Manager

• May 2019 - Aug 2023

Waiter

• Aug 2016 - Mar 2019

To manage and oversee a team of waiting and bar staff to ensure quality food and beverage service is provided to all customers on each visit to the Links. • To provide a warm welcome to all our guests and manage effective door control. • To ensure and oversee that all staff deliver a quality food and beverage service to customers at all times by following the departmental order of service. • Allocate the daily zones, and write up the special and kitchen boards and sheets. • Ensure customer service levels are met and maintained at all times. • To be involved in the preparation and service of functions. • Control all necessary stock, products, and materials and ensure that they are accounted for and presented. • Creating renowned memorable experiences for all our guests; •Checking our guests in and out, escorting them to their rooms and cross-selling the hotel’s departments. Building rapport with each individual guest, in order to create emotional bonds; • Performing the close-of-day function; • Ensuring that the day business is complete and correct; Handling cash and foreign currency exchange; • Compliance with all Health and Safety and Food Hygiene Regulations and procedures. Staff records are updated accordingly. • Complete the final closedown of the hotel serving areas and sign the sheet at reception to confirm the close down is complete. • To ensure cleaning and housekeeping duties are completed daily. • Undertake any other duties as required Show less

Bartender

• Aug 2014 - Aug 2016

• Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional. • Working with the Head Bartender and Bartenders to create cocktails that are timelessly classic. • Fully conversant in serving cocktails, drinks and food to Claridge’s standards. • Handling complaints in a timely and efficient manner. • Ensuring that licensing laws, health and safety legislation is adhered to. • Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional. • Working with the Head Bartender and Bartenders to create cocktails that are timelessly classic. • Fully conversant in serving cocktails, drinks and food to Claridge’s standards. • Handling complaints in a timely and efficient manner. • Ensuring that licensing laws, health and safety legislation is adhered to.