Edrei Esquivel Del Muro

Account Manager at Citizen Home Solutions
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Contact Information
Location
Guadalajara, Jalisco, Mexico, MX
Languages
  • Francés Professional working proficiency
  • Inglés Native or bilingual proficiency

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Bio

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5.0

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Diego Torres

Edrei is very smart and creative. He is always looking for ways to innovate and excels at everything he does; Loyalty and determination are his best traits, and he treats his peers and employees with respect and dignity

Raul Velazquez

Edrei is a real experienced professional in all the aspects of demand, planning and execute, beyond all regular knowledge and always with outstanding performance in his role

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Credentials

  • MASTER MARKETER
    Aprendamos Marketing
    Jan, 2023
    - Oct, 2024
  • Itinerario de aprendizaje: Conviértete en profesional de ventas
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Itinerario de aprendizaje: Domina las habilidades de vida personales
    LinkedIn
    Aug, 2022
    - Oct, 2024

Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Account Manager
      • Apr 2023 - Present

      Citizen Home Solutions is a free utility concierge service that helps with the setup of essential services when moving to a new home or office, such as electricity, water, and cable. They aim to simplify the process and reduce the stress associated with moving. Citizen Home Solutions is a free utility concierge service that helps with the setup of essential services when moving to a new home or office, such as electricity, water, and cable. They aim to simplify the process and reduce the stress associated with moving.

    • Marketing Services
    • COMMERCIAL MANAGER
      • Aug 2017 - Mar 2023

      Sherman & Morgan is a Mexican fashion brand, born in the heart of Jalisco. He specializes in creating current men's collections. During these years as the owner of the boutique, I also worked as a commercial manager. Functions: • Set sales quota. Punctual monitoring of goals. (Sales Forecast) • Preparation and coordination of business plan & calendar. (Monitoring KPI's) • Change displays to promote new products. (Visual Merchandising) • Inventory management. Control and registration of purchases, payments. Budget administration. (Retail management) • Development of visual strategy. Effectively use store space to properly display merchandise. (Visual Merchandising) • Prepare weekly, monthly, and quarterly sales reports. (Reporting activities) • Train, supervise and direct staff. (Leadership) • Guarantee that customer complaints are dealt with in a professional and efficient manner. (Customer Service) Show less

    • Mexico
    • Advertising Services
    • Digital Marketing Specialist
      • Jul 2017 - Jan 2023

      Estudio SOCRETO is a Marketing agency focused on Fashion Retail. A personal project whose mission is to provide support and training to businesses within the industry in easy-to-apply digital marketing strategies. During this time, I became certified as a Marketing Specialist and developed effective digital strategies for my business. Functions: • Development of complete digital Marketing campaigns and strategies to improve the performance of the establishment and maximize sales. (Digital Marketing Specialist, Strategic planning) • Be aware of market trends and requirements. (Trend Research) • Creation of e-commerce and activation of online sales (Shopify). Annual increase vs LY +20% (online sales) • Determine the feasibility and profitability of digital advertising campaigns. (Digital campaigns management) • Timely monitoring of the results of the strategies applied. (Data analysis, Marketing strategies) • Calculate the ROI for each investment and adjust advertising budgets. (Return over investment) Show less

    • Germany
    • Personal Care Product Manufacturing
    • Sales operations coordinator
      • Oct 2014 - Oct 2016

      Carestream is a global provider of radiology systems and medical IT solutions; and X-ray systems for non-destructive testing. Functions: • Investigate and present reports based on the analysis of information. • Develop sales quotas & provide reports and suggestions on company initiatives. As well as the measurement of results. • Prepare and present briefings for the sales team. • Process and record information by updating databases or computer files. Carestream is a global provider of radiology systems and medical IT solutions; and X-ray systems for non-destructive testing. Functions: • Investigate and present reports based on the analysis of information. • Develop sales quotas & provide reports and suggestions on company initiatives. As well as the measurement of results. • Prepare and present briefings for the sales team. • Process and record information by updating databases or computer files.

    • China
    • Software Development
    • International Sales Representative
      • Jun 2013 - Jun 2014

      Shenzhen Xinlifei Technology Co Ltd is a consumer electronics manufacturing company based in Shenzhen, China. Functions: • Find clients and potential buyers. • Manage customers in all phases of the sales cycle. • Make sales through electronic commerce (e-commerce). • Follow up on sales volume, numbers and margins by reviewing the corresponding reports. • Develop good relationships with important customers to maintain the high level of service and retain their loyalty. • Perform administrative functions, preparing reports of expenses and commissions received. • Work with operations and customer service to ensure consumer satisfaction. • Be aware of changes and trends in the market Show less

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Recruitment Analyst
      • Jun 2012 - Jun 2013

      AIESEC is a global platform for young people to explore and develop their leadership potential. Functions: • Prepare the profile of the "ideal candidate" • Prepare and publish job offers in different channels and on social networks in order to attract candidates. • Manage the entire pre-employment process of the candidate, in addition to reviewing their CV and interview results and evaluations. • Maintain the flow of information by constantly monitoring candidates and clients • Coordinate and conduct personal interviews with candidates in order to verify that their abilities and skills meet or exceed expectations. • Evaluate the candidate's ability to adjust to the corporate culture of the company or organization. Show less

    • Morocco
    • Business Consulting and Services
    • Sales Representative
      • Jun 2010 - May 2013

      ROOSEVELT & Co. It is a national company dedicated to marketing different clothing brands under a Wholesale Sales scheme. Functions: • Keep sales records and inventory control. • Know and explain special promotions to customers. • Make assertive recommendations to customers considering their needs. • Prepare and lead team briefings to explain sales trends and marketing strategies. • Prepare and present reports based on the analysis of information. • Work with operations and customer service to ensure consumer satisfaction. • Deal with complaints, investigating problems, developing solutions, preparing reports and making recommendations to the Sales Manager. Show less

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Team Leader
      • Nov 2009 - Jun 2010

      HP Demo is the department where outbound sales are tested before shipping and delivery. HP Demo stands for "Demo Products" where a specific configured item is shipped to a customer location for testing. Functions: Software development methodology to simplify daily reporting processes and support management for customer support teams (Macro Programming in Visual Basic for Excel 2007) • Area supervision & prompt development of assigned tasks (Sales Requirements) •Project management (Quality projects in demand, critical path development) Show less

    • Business Process Analyst
      • Oct 2007 - Oct 2009

      The Public Sector are the government and federal agencies that belong to official entities of the United States. •Development of programming tools to simplify processes and daily reports •Supported the senior management team in reports and data analysis. •Records Retention Coordinator / Order Entry Auditor

    • Customer Service Specialist
      • Jan 2006 - Oct 2007

      This area deals with large corporate accounts. The objective is to provide excellent customer service to maintain and control the correct follow-up of all purchase orders. • Order processing for specialized workstations and server units • Tracking of processed orders / Customer Service Representative • US-Mexico transition delegate BPO (Business Process Outsourcing)

    • Bank Teller
      • Oct 2005 - Jun 2006

      Scotiabank Inverlat is the second largest bank in Latin America. · Knowledge and management of International Accounts. · Monitoring of KPI's for small and medium-sized companies. · Customer service Scotiabank Inverlat is the second largest bank in Latin America. · Knowledge and management of International Accounts. · Monitoring of KPI's for small and medium-sized companies. · Customer service

Education

  • Universidad del Valle de Atemajac (UNIVA)
    Technical Degree, Computer Programming
    2002 - 2005
  • UNIVERSIDAD DEL VALLE DE ATEMAJAC
    BACHELOR'S DEGREE, BUSINESS MANAGEMENT
    2007 - 2011

Community

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