Edna Corpuz

Provider Operations Coordinator at Ohana Health Plan
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Contact Information
us****@****om
(386) 825-5501
Location
Waianae, Hawaii, United States, US
Languages
  • English Native or bilingual proficiency
  • Ilocano Limited working proficiency
Skills

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Bio

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Credentials

  • MGM Resorts International Master Specialist
    travel Agent university
    May, 2016
    - Oct, 2024
  • Adventures by Disney
    The Travel Institute
    Feb, 2016
    - Oct, 2024
  • Discover The Enchantment of Aulani
    The Travel Institute
    Feb, 2016
    - Oct, 2024
  • Exploring Disneyland Resort
    The Travel Institute
    Feb, 2016
    - Oct, 2024
  • Exploring Walt Disney World Resort
    The Travel Institute
    Feb, 2016
    - Oct, 2024
  • Certified Medical Administrative Assistant
    National Healthcareer Association (NHA)
    Aug, 2005
    - Oct, 2024
  • Medical Office Procedures and Administration
    National Healthcareer Association (NHA)
    Sep, 2005
    - Oct, 2024

Experience

  • Ohana Health Plan
    • United States
    • 1 - 100 Employee
    • Provider Operations Coordinator
      • Mar 2009 - Present

      -Review and process incoming and outgoing contract providers -Support the Provider Relations Field Reps to resolve claims and payment issues -Audit provider contract loads -Special projects assigned -Answers incoming phone inquiries from providers and assist with problem resolutions of claims and contract load. -Foster Home claims training and resolution -Back up support to the receptionist SR ACCOUNT CLERK April 2012 – November 2012 (8 months) -Data Entry -Customer Service -Human Resources to 1000+ Home Care providers -Accounts Payable to 1000+ Home Care providers -Filing -Ensure all 700 + members are supplied with payroll invoices MEMBER ENGAGEMENT REP March 2009 – April 2012 (3 years 2 months) -Data Entry -Customer Service -Human Resources to 1000+ Home Care providers -Accounts Payable to 1000+ Home Care providers -Filing -Ensure all 700 + members are supplied with payroll invoices Show less

  • Evolution Travel
    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • Professional Travel Agent
      • Jan 2016 - Present

      -Plan and sell transportations, accommodations, insurance and other travel services -Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations -Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers -Book transportation, make hotel reservations and collect payment/fees -Use promotional techniques and prepare promotional materials to sell itinerary tour packages -Attend travel seminars to remain updated with tourism trends -Enter data into our software and maintain client files -Network with tour operators -Maintain statistical and financial records Show less

  • The Queen's Medical Center
    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Administrative Secretary - Community Based Program
      • Dec 2006 - Mar 2009

      -Data Entry -Screens and routes incoming mail, handles routine correspondence independently. Receives incoming phone calls, taking messages, screening requests, or referring calls to appropriate person. -Type letters, reports and other material from rough drafts. -Coordinates meetings, conferences, and projects as directed. -Completes special projects which require data collection, some analysis and preparation of reports, charts, graphs, etc. -Provide customer service, accounts payable, recordkeeping, monitoring and manually tracking of 100+ clients with Consumer Direct in excel -A liaison with Department of Health Fiscal Office -Ordering, maintaining and mailing of Handi-Van coupons -Ordering and maintaining of office supplies and equipment -Generate and maintain client budget reports -Receives, track, register (Carelink) and completes DHS reports, as appropriate for all admissions/transfers/discharges. -Filing -Performs other related duties as assigned Show less

  • Staffing Solutions
    • Saudi Arabia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Account Service Representative
      • Aug 2005 - Oct 2006

      -Process Flex Accounts Receivables, Bank Deposits, Accounts Payable & Billing-Provide customer service and a liaison for 100+ Flexible Spending participating groups-Prepare Non Discrimination tests and form 5500s for Flex participating groups.-Manual tracking, logging, and auditing Flexible Spending Medical Benefits debit card transactions -Prepare and track Flex contracts, amendments and renewals.-Prepare forfeiture, stop payments and void checks-Process Flexible Spending reimbursement checks -Filing Show less

    • Account Service Representative
      • Feb 2005 - Aug 2005

      -Process Flex Accounts Receivables, Bank Deposits, Accounts Payable & Billing-Provide customer service and a liaison for 100+ Flexible Spending participating groups-Prepare Non Discrimination tests and form 5500s for Flex participating groups.-Manual tracking, logging, and auditing Flexible Spending Medical Benefits debit card transactions -Prepare and track Flex contracts, amendments and renewals.-Prepare forfeiture, stop payments and void checks-Process Flexible Spending reimbursement checks -Filing Show less

    • Office Assistant
      • Nov 2002 - Feb 2005

      -Processed all order entries and accounts receivables from 20 galleries, billing, accounts payable, and account reconciliation. -Prepare and process Bank deposits-Manually created and maintained inventory of 20 galleries in Excel. -Assist shipping manager with customer service issues and to insure items have been ordered and shipped accordingly. -Maintain cost and retail prices according to specific accounts. -Create financial reports and graphs.-Create and issue new product information for customers. Show less

  • ITS Corporation
    • Advertising Services
    • 1 - 100 Employee
    • Electronic Input Operator
      • Sep 2002 - Nov 2002

      • Data Entry • Auditing • Filing of military housing assignments and termination • Assist housing manager with special project • Data Entry • Auditing • Filing of military housing assignments and termination • Assist housing manager with special project

  • Wyland Galleries Hawaii
    • United States
    • Retail Art Supplies
    • Gallery Administrator
      • Dec 1992 - Jul 2002

      Gallery Administrator, Aug. 1999 - July 2002 Account Receivables/Finance Coordinator, Aug. 1997 - April 1999 Warehouse Clerk/Receiving Asst., Nov. 1996 - Aug. 1997 Data Entry, Dec. 1992 - Feb. 1995 -Insure all gallery data entry, accounts receivables, account reconciliation, and ledger entries are inputted in a timely manner. -Insure items have been purchased, distributed and shipped accordingly. -Worked with Wells Fargo Financial to insure accounts have been approved, denied accounts have been turned around for approval, and purchased accordingly. -Manually maintained 80+ collectable accounts in Excel for the Hawaii stores. -Assisted the Accounting Manager in maintain Hawaii delinquent/collection accounts worth $15k. -Analyzed and resolved customer service issues. -Assisted sales staff with some sales techniques, customer inquires, and supplies. -Analyzed, researched, and resolved chargeback accounts. -Maintained and audits gallery inventory. -Responsible for all Corporate Account Receivables, deposits and postings to the customer/GL accounts. -Assist the Accounts Receivable Manager with auditing and printing statements of layaway accounts. -Assist the Gallery Administrator with pending accounts, data entry and reconciliation. -Assist Accounts Payables with auditing of sales commission reports. -Insure all artwork that’s received are inspected and distributed to the proper departments for processing. -Schedules customer pick up or deliveries on Oahu only. -Maintained warehouse inventory, insure customer orders have meet the requirements for shipment, assist warehouse driver with deliveries, and customer service. -Assist Accounts Payable in auditing and researching courier billings, which I’ve found $1,000 of improper billing. Show less

Education

  • New Horizons Computer Learning Centers - Englewood
    Medical Administrative Assistant/Billing and Coding
    2005 - 2005
  • James Campbell High School
    High School Diploma
    1989 - 1992

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