Edmundo Castro Molestina

Head of International Business at Emcorsoft
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Español Native or bilingual proficiency
  • English Full professional proficiency
  • Francés Elementary proficiency

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5.0

/5.0
/ Based on 8 ratings
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Laura Elena Cervantes

Working with Edmundo has been a pleasure. We worked together in the opening of a new branch for the company for two years and I was so impressed to see his ability to get new deals and partnerships, he was always providing new ideas with such a great impact for the business goals . Also, he's a fast learner and is so capable to manage difficult situations. Our clientes and our team love to work with Edmundo and I have a blast every time I get the chance to work with him again.

Nicolas Herrera

Edmundo is a true leader who strongly believes in motivating and developing his team in order to reach targets. He is very passionate, committed and his attention to detail and analytical acumen is beyond excellent. He is not only creative when it comes to ideas to reach sales targets but also effectively drive them. In conclusion it was a great pleasure to work alongside Edmundo and I would love to have the opportunity to work in his team once again not only because he is brilliant but also because I felt supported by him all along my contract with him as manager and I can tell for a fact that anyone working alongside him would same way.

Miguel Angel J.

I worked with Edmundo onboard the MSC Armonia, during our time together the collaboration between his department (shops) and entertainment was nothing short of outstanding. Edmundo is a young, energetic, and passionate leader with a contagious positive attitude. He is always available and eager to help and make our guest experience better. We collaborated on multiple revenue projects always with positive results. Our guests where happy and we met daily and weekly company goals. It was a real pleasure to work with Edmundo and I recommend him for any leadership position where a passionate, revenue focused leader is needed.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of International Business
      • Nov 2020 - Present

      My main duties include connecting and prospecting new business opportunities that will lead Emcorsoft to local and international markets. My main tasks are to coordinate with the CEO, Operations, and Sales Teams forecasts to analyze the market as well as to prepare networking plans with other companies. I support the Operations Department ensuring compliance with all International procedures and policies. My goal is to maintain effective relationships with various companies in the Tech Industry and support their current developments & projects. Show less

    • Colombia
    • Internet Marketplace Platforms
    • 1 - 100 Employee
    • Business Research Consultant
      • Aug 2020 - Nov 2020

      Present our company to potential clients as well as Identify client needs and suggest appropriate products/services. Customize product solutions to increase customer satisfaction as well as build long-term trusting relationships with clients. Present our company to potential clients as well as Identify client needs and suggest appropriate products/services. Customize product solutions to increase customer satisfaction as well as build long-term trusting relationships with clients.

    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • Boutique Manager
      • Oct 2018 - Jan 2020

      Support the Onboard Revenue Department by running the onboard stores onboardMSC Cruises. Responsible for creating promotional events and marketing plans to achieve sales targets with main focus on top revenue departments. Supervision of 20+ associates to ensure proper shop operation and inventory control. Responsible for handling different duty-freecategories including spirits, fine jewelry, watches, clothing, among others.

    • Assistant Shop Manager
      • Sep 2017 - Oct 2018

      Support to Retail Sales Manager in running onboard store for MSC Cruises. Responsible for 25 different sales departments monitoring results and associates. Follow up on promotional events and deliver sales figures and results to the home office. Responsible for inventory control, and customs clearance. Responsibilities include supervision of duty-free categories Responsible for handling different duty-free categories including spirits, fine jewelry, watches, and clothing, among others.

    • Shop Assistant
      • Mar 2017 - Sep 2017

      My duties were to assist all the guests that visited our onboard shops and provide outstanding customer service, reach the sales budget, and process all sales transactions. I was responsible for the following categories: Liquor, Logo & Promotional activities.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Sales Manager
      • Apr 2015 - Mar 2017

      Support to Retail Sales Manager in running onboard store for Carnival Cruise Line. Responsible for 25 different sales departments monitoring results and associates. Creating promotional events and delivering sales figures and results in the home office. Responsible for inventory control, and customs clearance. Responsibilities include supervision of duty-free categories Responsible for handling different duty-free categories including spirits, fine jewelry, watches, clothing, among others.

    • Shop Assistant
      • Dec 2013 - Apr 2015

      My role was to welcome our guests into the shops and promote the products and promotions we offered. I was responsible for maintaining the floor appearance, and ensuring guests have a nice experience thought their vacation while visiting the shops. I was responsible for the Liquor, Tobacco & Promotional areas sales target.

    • Airlines and Aviation
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2013 - Dec 2013

      Airport service agent assisting passengers with Informational Airport and Flight Services. Responsible for assisting flights, tour guides of the airport, and monitoring airport standards. Airport service agent assisting passengers with Informational Airport and Flight Services. Responsible for assisting flights, tour guides of the airport, and monitoring airport standards.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Front Desk Receptionist
      • Jan 2009 - Aug 2009

      Check-in – check out guests, delivering exceptional customer service. Support to the reservation and phone department. Check-in – check out guests, delivering exceptional customer service. Support to the reservation and phone department.

Education

  • Escuela Superior Politécnica del Litoral
    Bachelor of Science - BS, Sales, Communication & Marketing Operations
    2007 - 2012
  • Tompkins Cortland Community College
    BUAD 261 - Finance, Marketing, Management & Related Support Services
    2009 - 2009
  • University of the People
    Master of Business Administration - MBA, Business Administration and Management, General
    2022 -

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