Experience

TR Lawing Realty, Inc

• United States
• Real Estate
• 1 - 100 Employee

• Maintenance Facilitator

  • Sep 2015 - Present

  Process incoming maintenance requests and dispatch them to the proper vendors. Create invoices for maintenance requests completed by in house repairmen. Use customer service skills when addressing concerns of tenants, property owners, and vendors. Use database skills in order to keep track of active work orders. Process incoming maintenance requests and dispatch them to the proper vendors. Create invoices for maintenance requests completed by in house repairmen. Use customer service skills when addressing concerns of tenants, property owners, and vendors. Use database skills in order to keep track of active work orders.



Connextions

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• UHC Sales Agent

  • Jul 2013 - Aug 2015

  Educated customers about insurance and helped them enroll into a plan that fit their specific needs.Used customer service skills to answer questions regarding members plans and helped them find the solution to their issues. Sent documents to customers via fax, email, and postal service.Quickly navigated through databases in order to find the information important to the customer's need.

• Wellpoint Customer Service Rep

  • Jan 2014 - May 2014



Quality Packaging, Inc.

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Line Associate

  • Feb 2011 - Feb 2013

  Checked quality of product as it came down the assembly line and removing product that did not meet the standards set by the company. Checked quality of product as it came down the assembly line and removing product that did not meet the standards set by the company.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2007 - Feb 2011

  Used customer service skills to answer customer's questions and addressed complaints in person and via phone. Helped customers obtain the materials requited for their courses. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Checked in and shelved incoming shipments of merchandise. Used customer service skills to answer customer's questions and addressed complaints in person and via phone. Helped customers obtain the materials requited for their courses. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Checked in and shelved incoming shipments of merchandise.



Carowinds

• United States
• Entertainment
• 200 - 300 Employee

• Shift Manager

  • Apr 1998 - Oct 2007

  Managed and trained a staff of 25 associates inventoried supplies on hand at the end of each day and ordered product/supplies as needed for next operating day. Serv safe certified Managed and trained a staff of 25 associates inventoried supplies on hand at the end of each day and ordered product/supplies as needed for next operating day. Serv safe certified