Experience

Segmint
• United States
• Financial Services
• 1 - 100 Employee
• EVP Operations

  • Sep 2015 - Present

Mistras Group, Inc.
• United States
• Specialty Trade Contractors
• 700 & Above Employee
• Software Development Manager

  • Jan 2013 - Sep 2015


Equity Trust Company

• United States
• Financial Services
• 200 - 300 Employee

• Director, Application Development

  • Jul 2004 - Jan 2013

  ■ Transformed the culture of the IT organization to a service oriented and execution minded organization. Created a business focus through realignment of resources, implementation of business analysts, removing underperformers, and opening communication between IT and business partners. Consistently received top leadership scores in the annual corporate employee survey. ■ Key leader in the multi-year, multi-million dollar transformation core applications to an advanced and automated workflow system (FILENET), a custom .NET Trust Accounting System, a Java based client portal and a cloud based sales automation tool (SalesForce). Utilize cross-functional teams and a modified AGILE approach to ensure delivery expectations and organizational buy-in. ■ Led the development and implementation of an industry first online client portal application providing clients a 24 hour interface with their custodian, creating a significant competitive advantage in the industry. Delivered in a 7 month time frame on time and under budget with a mix of full time and contract staff. ■ Led and managed the acquisition of an industry competitor from the FDIC. Spent three months on-site managing day to day operations, migration of data, and retirement of physical assets. Successfully retained 97% of client base during transition and migrated all operations on-time and under budget. Show less



XtraSource

• Netherlands
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• VP Information Systems / Applications Manager

  • Mar 1998 - Jun 2004

  ■ Analyzed current infrastructure and software applications with industry trends to ensure the service offering and data management techniques are inline with current industry practices. ■ Demonstrated ability to effectively lead team members in dynamic and uncertain environments. Team focused with an ability to manage the growth of staff members for the benefit of the organization and employee. ■ Participated in evaluation, selection, and implementation of a web based eCRM application to accommodate remote external users and multi-level customer service functions to serve as the architectural cornerstone of our customer support model. ■ Increased application availability to 99.9% and improved system performance by 30% through the use of database tuning, code evaluation, and implementation of change management practices. Show less



Ameritech

• United States
• Telecommunications
• 100 - 200 Employee

• Systems Analyst

  • Jan 1997 - Mar 1998

  Applications Development Software Design Applications Development Software Design



Caliber Logistics

• United States
• Appliances, Electrical, and Electronics Manufacturing

• System Analyst

  • Mar 1993 - Jan 1997

  Software Development Team Leader Software Design Software Development Team Leader Software Design